At a Glance
- Tasks: Manage onboarding and training operations, ensuring a smooth experience for new employees.
- Company: Join a leading multinational Pharma client in a dynamic and supportive environment.
- Benefits: Flexible part-time hours, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on compliance and continuous improvement.
- Why this job: Be the key player in shaping new employee experiences and enhancing training processes.
- Qualifications: Strong organisational skills, project management experience, and excellent communication abilities.
The predicted salary is between 13 - 16 £ per hour.
PE Global is currently recruiting for a Sales Operations Manager for a contract role with a leading multinational Pharma client based in Basingstoke. Part time: 25-30 hours per week. The role is hybrid (2 days per week in the office) and you will be able to choose how you work the hours but one week a month will be needed in the office 4 days due to the inductions.
Job Responsibilities
- Onboarding Program Ownership & Administration: Plan, coordinate, and execute all administrative and logistical aspects of New Employee Onboarding to ensure a seamless first experience for each new starter. Maintain, update, and organise all onboarding documentation, schedules, checklists, and communications, ensuring version control and compliance. Serve as the primary administrator for onboarding operations, including calendar management, invitations, session scheduling, facilitator coordination, room bookings, and technical setup.
- Project Management of End to End Onboarding & Training Operations: Lead cross-functional onboarding projects, ensuring timelines, deliverables, decision points, and stakeholder responsibilities are clearly defined and met. Develop and maintain project plans for onboarding cycles, Hub-wide education initiatives, and new training module development. Track progress, identify risks, escalate issues, and implement mitigation plans to keep initiatives moving forward. Report status updates regularly to key stakeholders including HR, LSI trainers, Brand teams, and leadership.
- Content Ownership, Compliance & Continuous Improvement: Act as the content owner for all Hub-wide onboarding and training materials, ensuring they are current, high-quality, and compliant with CIQ and FCAP requirements. Maintain structured filing systems for content storage, versioning, compliance documentation, and approvals. Collect and analyse feedback, developing measurement plans that inform improvements and future content updates.
- Training Coordination & Learning Systems Management: Manage field-facing learning plans within SuccessFactors, ensuring assignments are accurate, up to date, and well communicated. Support the technical administration and transition from UMU to SuccessFactors across multiple TAs. Partner with LSI Sales Trainers and Brand Leads to support development of new training modules, providing operational and project management assistance.
- Cross Functional Stakeholder Management: Work with HR, Brand, DOS, DSM coaching capabilities, and LSI peers to align onboarding and continued education across teams. Partner with Medical, Legal, and Regulatory to ensure all materials meet compliance and CIQ/FCAP standards. Build strong working relationships with external vendors, training partners, and LCCI to support execution of training programs and the creation of workshop materials.
- Strategic Calendar & Event Planning: Collaborate with the Strategic Events Coordinator to build and manage the annual onboarding and training calendar, ensuring efficient planning for facilitators and new starters. Coordinate logistics and execution of key annual events such as the January Kick-Off, Summer Meeting Series, and Hub Leadership Summit.
- Support for Nordic Affiliate Capability Building: Build and enhance the operational model for supporting Nordic affiliates, ensuring consistent and scalable onboarding and training practices. Provide administrative and project support to ensure alignment with NE Hub standards.
- Direct Support for New Learners: Serve as a primary point of contact for New Learners, guiding them through onboarding steps, answering questions, and troubleshooting issues across platforms. Ensure learners progress through required training levels and receive timely reminders or support.
The Kind of Person Who Should Apply: You are someone who loves making things run smoothly. Ultra organised, detail driven, and energised by structure — you keep onboarding, training, calendars, and content tight, polished, and on track. You are a natural project manager: you plan ahead, spot issues early, keep people aligned, and make complicated processes feel simple. You are a connector. You work brilliantly with trainers, HR, brand teams, compliance partners, events colleagues, and external vendors — and you do it with confidence, clarity, and ease. You are a strong communicator, able to influence, coordinate, and clarify without over explaining. People trust you because you’re clear, calm, and switched on. You’re tech savvy and adaptable. Platforms don’t scare you — in fact, you enjoy becoming the person others go to for help. You embrace change and improve processes as you go. You care deeply about creating a great experience for new employees. You want them to feel supported, confident, and set up to succeed. You are compliance aware, reliable, ethical, and meticulous — you keep materials aligned with CIQ/FCAP requirements and don’t cut corners. And above all, you’re driven: you deliver high quality work, take ownership, and constantly look for ways to elevate onboarding, training, and operational excellence.
Interested candidates should submit an updated CV.
Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK.
Associate Sales Operations Manager employer: PE Global (UK)
PE Global is an exceptional employer, offering a flexible hybrid work model that allows you to balance your professional and personal life while working with a leading multinational Pharma client in Basingstoke. With a strong focus on employee development, you will have the opportunity to enhance your skills through comprehensive onboarding and training programs, all within a supportive and collaborative work culture that values compliance and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Sales Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the company you're eyeing, especially in sales operations. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company's onboarding processes and think about how your skills can improve them. Show them you’re the perfect fit for making things run smoothly.
✨Tip Number 3
Practice your communication skills! You’ll need to convey ideas clearly and confidently. Try mock interviews with friends or use online platforms to get feedback on your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Associate Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your project management abilities and any relevant onboarding or training experience to show us you're the perfect fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've made onboarding processes smoother in the past, and let your personality shine through!
Showcase Your Tech Savviness:Since the role involves managing learning systems, mention any relevant tech tools or platforms you’ve used before. We love candidates who are comfortable with technology and can adapt quickly!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at PE Global (UK)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities and required skills, especially around onboarding, project management, and compliance. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, prepare examples that demonstrate your ability to manage multiple tasks and projects effectively. Think about times when you’ve successfully coordinated events or streamlined processes, and be ready to discuss these in detail.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to onboarding and training. Practice articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Build Rapport with Interviewers
Remember, this role involves a lot of cross-functional collaboration. During the interview, focus on building a connection with your interviewers. Show your enthusiasm for teamwork and your ability to communicate clearly. A friendly, confident demeanour can go a long way in making a positive impression.
