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For Companies At a Glance
- Tasks: Manage onboarding and training processes, ensuring a smooth experience for new employees.
- Company: Join a leading multinational Pharma client with a focus on innovation and collaboration.
- Benefits: Flexible part-time hours, hybrid work model, and opportunities for professional growth.
- Why this job: Be the key player in shaping new employee experiences and enhancing training operations.
- Qualifications: Strong organisational skills, project management experience, and a passion for supporting others.
- Other info: Dynamic role with a chance to make a real impact in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
PE Global is currently recruiting for a Sales Operations Manager for a contract role with a leading multinational Pharma client based in Basingstoke. Part time: 25-30 hours per week. The role is hybrid (2 days per week in the office) and you will be able to choose how you work the hours but one week a month will be needed in the office 4 days due to the inductions.
Job Responsibilities
- Onboarding Program Ownership & Administration
- Plan, coordinate, and execute all administrative and logistical aspects of New Employee Onboarding to ensure a seamless first experience for each new starter.
- Maintain, update, and organise all onboarding documentation, schedules, checklists, and communications, ensuring version control and compliance.
- Serve as the primary administrator for onboarding operations, including calendar management, invitations, session scheduling, facilitator coordination, room bookings, and technical setup.
- Project Management of End to End Onboarding & Training Operations
- Lead cross-functional onboarding projects, ensuring timelines, deliverables, decision points, and stakeholder responsibilities are clearly defined and met.
- Develop and maintain project plans for onboarding cycles, Hub-wide education initiatives, and new training module development.
- Track progress, identify risks, escalate issues, and implement mitigation plans to keep initiatives moving forward.
- Report status updates regularly to key stakeholders including HR, LSI trainers, Brand teams, and leadership.
- Content Ownership, Compliance & Continuous Improvement
- Act as the content owner for all Hub-wide onboarding and training materials, ensuring they are current, high-quality, and compliant with CIQ and FCAP requirements.
- Maintain structured filing systems for content storage, versioning, compliance documentation, and approvals.
- Collect and analyse feedback, developing measurement plans that inform improvements and future content updates.
- Training Coordination & Learning Systems Management
- Manage field-facing learning plans within SuccessFactors, ensuring assignments are accurate, up to date, and well communicated.
- Support the technical administration and transition from UMU to SuccessFactors across multiple TAs.
- Partner with LSI Sales Trainers and Brand Leads to support development of new training modules, providing operational and project management assistance.
- Cross Functional Stakeholder Management
- Work with HR, Brand, DOS, DSM coaching capabilities, and LSI peers to align onboarding and continued education across teams.
- Partner with Medical, Legal, and Regulatory to ensure all materials meet compliance and CIQ/FCAP standards.
- Build strong working relationships with external vendors, training partners, and LCCI to support execution of training programs and the creation of workshop materials.
- Strategic Calendar & Event Planning
- Collaborate with the Strategic Events Coordinator to build and manage the annual onboarding and training calendar, ensuring efficient planning for facilitators and new starters.
- Coordinate logistics and execution of key annual events such as the January Kick-Off, Summer Meeting Series, and Hub Leadership Summit.
- Support for Nordic Affiliate Capability Building
- Build and enhance the operational model for supporting Nordic affiliates, ensuring consistent and scalable onboarding and training practices.
- Provide administrative and project support to ensure alignment with NE Hub standards.
- Direct Support for New Learners
- Serve as a primary point of contact for New Learners, guiding them through onboarding steps, answering questions, and troubleshooting issues across platforms.
- Ensure learners progress through required training levels and receive timely reminders or support.
The Kind of Person Who Should Apply
- You are someone who loves making things run smoothly. Ultra organised, detail driven, and energised by structure — you keep onboarding, training, calendars, and content tight, polished, and on track.
- You are a natural project manager: you plan ahead, spot issues early, keep people aligned, and make complicated processes feel simple.
- You are a connector. You work brilliantly with trainers, HR, brand teams, compliance partners, events colleagues, and external vendors — and you do it with confidence, clarity, and ease.
- You are a strong communicator, able to influence, coordinate, and clarify without over explaining. People trust you because you’re clear, calm, and switched on.
- You’re tech savvy and adaptable. Platforms don’t scare you — in fact, you enjoy becoming the person others go to for help. You embrace change and improve processes as you go.
- You care deeply about creating a great experience for new employees. You want them to feel supported, confident, and set up to succeed.
- You are compliance aware, reliable, ethical, and meticulous — you keep materials aligned with CIQ/FCAP requirements and don’t cut corners.
- And above all, you’re driven: you deliver high quality work, take ownership, and constantly look for ways to elevate onboarding, training, and operational excellence.
Interested candidates should submit an updated CV.
Associate Sales Operations Manager in Basingstoke employer: PE Global International
Contact Detail:
PE Global International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Sales Operations Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current employees at the company you're eyeing, especially in sales operations. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to onboarding and project management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed projects or streamlined processes in the past. This will demonstrate that you’re the detail-driven person they need!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Associate Sales Operations Manager in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Sales Operations Manager role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Organisational Skills: Since this role is all about keeping things running smoothly, don’t forget to showcase your organisational skills in your application. Share examples of how you've managed projects or streamlined processes in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and get straight to the point.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at PE Global International
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Associate Sales Operations Manager. Familiarise yourself with onboarding processes, project management, and compliance standards mentioned in the job description. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and ensured smooth operations, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations related to onboarding and training. Think of scenarios where you had to solve problems or improve processes. Practising these responses will help you articulate your thought process and problem-solving skills during the interview.
✨Build Rapport with Interviewers
During the interview, aim to connect with your interviewers by being personable and engaging. Ask insightful questions about their team dynamics and how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
