At a Glance
- Tasks: Lead and manage person-centred support services for individuals with learning disabilities and autism.
- Company: PE Global Care Connect, a growing team in Cumbria focused on community care.
- Benefits: Competitive salary, up to 25 days holiday, and regular team events.
- Other info: Strong career progression opportunities and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in a CQC-regulated service and a Level 5 Diploma in Leadership & Management.
The predicted salary is between 30000 - 40000 € per year.
PE Global Care Connect are currently recruiting for a Service Manager to join our growing team based in Cumbria. The primary purpose of the Service Manager role is to organise, facilitate and ensure the delivery of services in their region, to people with learning disabilities and autism living in their own homes.
Responsibilities
- Lead and manage person-centred support services across the community.
- Ensure services meet individual needs, preferences, and regulatory standards.
- Take a hands‐on approach, working across multiple service locations.
- Provide operational and commercial leadership within community services.
- Support frontline delivery where required, including covering shifts to maintain continuity of care.
- Undertake assessments of need and contribute to care planning and review processes.
- Develop, implement, and regularly review individual support plans in partnership with service users, families, and professionals.
- Allocate staff to care packages based on individual needs, skills, and preferences.
- Act as a key point of contact for service users, families, and professionals.
Staff Management, Training & Rotas
- Plan, manage, and oversee staff rotas to ensure safe and effective staffing levels.
- Arrange shift cover where required, including short‐notice changes, completing shifts as part of the emergency contingency planning process.
- Supervise, mentor, and support staff to deliver high‐quality care.
- Ensure staff adhere to professional standards and codes of conduct.
- Liaise with Commissioners for contract monitoring and service planning.
- Work closely with healthcare professionals, social workers, and external agencies.
- Build and maintain strong community links and partnerships.
- Ensure clear and consistent communication with all stakeholders and senior management.
- Ensure compliance with national regulatory standards.
- Uphold safeguarding policies and procedures.
- Monitor service quality through audits, spot checks, and feedback.
- Conduct and oversee risk assessments (environmental, fire, manual handling).
- Maintain accurate, up‐to‐date care records and documentation.
- Monitor, record, and evaluate outcomes linked to person-centred plans.
- Produce reports and assessments as required.
- Ensure effective communication systems within services.
- Participate in on‐call duties on a rota basis.
Education & Experience
- Experience as a Service Manager, Deputy Manager or Team Leader within a CQC-regulated service.
- Strong leadership and staff development skills.
- Level 5 Diploma in Leadership & Management for Health & Social Care.
- Strong understanding of safeguarding, CQC compliance and supported living best practice.
- Experience supporting individuals with learning disabilities, mental health and complex needs.
- Full UK driving licence with access to a vehicle.
What we offer
- Competitive annual salary.
- Regular team events, social activities and recognition of success.
- Up to 25 days holidays plus bank holidays.
- A career pathway for progression within the company.
Care Manager in London employer: PE Global Care Connect
PE Global Care Connect is an exceptional employer, offering a supportive and dynamic work environment in Cumbria for those passionate about making a difference in the lives of individuals with learning disabilities and autism. With a strong focus on employee development, competitive salaries, and generous holiday allowances, we foster a culture of teamwork and recognition, ensuring that our staff feel valued and empowered to grow within their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Care Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting individuals with learning disabilities and autism.
✨Tip Number 3
Showcase your hands-on experience! If you've worked in similar roles, share specific examples of how you've led teams or improved service delivery. This will demonstrate your capability to manage person-centred support services effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Care Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Manager role. Highlight your experience in managing services for individuals with learning disabilities and autism, and show us how you meet the specific requirements mentioned in the job description.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've successfully led teams in a care setting, managed staff rotas, and ensured compliance with regulatory standards. This will help us understand how you can contribute to our community services.
Be Person-Centred:Since this role is all about person-centred support, make sure to include any relevant experiences where you've developed and implemented individual support plans. We love seeing how you’ve put service users at the heart of your work!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at PE Global Care Connect
✨Know Your Stuff
Make sure you understand the role of a Care Manager inside out. Familiarise yourself with person-centred support services, CQC compliance, and safeguarding policies. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a service. Highlight how you’ve developed staff, handled challenges, and ensured high-quality care. This will demonstrate your capability to take on the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like staffing shortages or a crisis with a service user. Think through potential scenarios beforehand and outline your approach to problem-solving and maintaining continuity of care.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the company culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
