At a Glance
- Tasks: Manage care packages, oversee rotas, and ensure quality client care.
- Company: PE Global Care Connect, a growing company in the care sector.
- Benefits: Competitive salary, up to 25 days holiday, and regular team events.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: 2 years' experience in care coordination and strong organisational skills.
The predicted salary is between 40500 - 49500 £ per year.
****Please only apply for this role if you have the relevant experience outlined below****
The Role
PE Global Care Connect is currently recruiting a Care Coordinator to join our team. This is a full-time permanent position based in Cumbria
Duties of the role
- Responsible for the growth of hours in your area by managing new packages requests
- Upload carer rosters and client templates– week 1 / week 2 and have complete oversight and accountability of rotas.
- Monitor client care calls including missed and late calls.
- Process new client referrals, handle documentation and records for both clients and care staff, and maintain up-to-date files and computer systems
- Complete Timesheets daily and handling administrative duties
- Involved in the Recruitment of all care staff across various locations in the UK.
- Work closely with the Operations Team in your area
- Building the most effective external customer and stakeholder relationships region to maximise the business
- Prepare weekly reports for management to outline efficiency and quality
- Demonstrate efficiency and quality of runs and staff capacity
- Prepare contingency plans, effective management of risk (adverse weather etc)
- Maintain an accurate and coherent log of all client and carer concerns on internal systems and report on accordingly
- Be willing to grow and adjust within the role to satisfy the needs of a fast paced, ever-expanding business
- The post holder may be required to undertake such other duties as may be required to meet the needs and responsibility of the Company.
The successful candidate should have
- At least 2 years’ experience in a similar role within the care sector.
- A good understanding of CQC regulatory standards and best practice.
- Knowledge of recruiting tools, applicant tracking systems, data management/reporting techniques and online resources e. g. Indeed, Linked In
- Efficient use of IT systemsand experience with One Touch essential for this role
- Effective leadership and management in growing business your business
- High level of customer service to calmly deescalate complaints and concerns.
- Successful relationship building and representing a business externally.
- Strong organisational and communication skills with an excellent standard of English
What we offer
- Competitive annual salary
- Regular team events, social activities and recognition of success
- Up to 25 days holidays plus bank holidays
- A career pathway for progression within the company
- #J-18808-Ljbffr
Care Coordinator in Carlisle employer: PE Global Care Connect
PE Global Care Connect is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in the beautiful region of Cumbria, we provide competitive salaries, generous holiday allowances, and regular team events to foster camaraderie and recognition of success. Join us to make a meaningful impact in the care sector while enjoying a fulfilling career pathway within our expanding organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Carlisle
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PE Global Care Connect.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PE Global Care Connect.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PE Global Care Connect, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Coordinator in Carlisle
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PE Global Care Connect.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PE Global Care Connect.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PE Global Care Connect. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PE Global Care Connect. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PE Global Care Connect
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PE Global Care Connect’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
