At a Glance
- Tasks: Manage care packages, oversee rotas, and ensure quality client care.
- Company: PE Global Care Connect, a supportive and dynamic care provider.
- Benefits: Competitive salary, up to 25 days holiday, and career progression opportunities.
- Other info: Join a vibrant team with regular social events and a modern office vibe.
- Why this job: Make a real difference in people's lives while growing your career in a fast-paced environment.
- Qualifications: 2 years' experience in care coordination and strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
The role PE Global Care Connect are currently recruiting a Care Co-ordinator to join our team. This is a full-time permanent position based in Central London.
Duties of the role:
- Responsible for the growth of hours in your area by managing new packages requests.
- Upload carer rosters and client templates – week 1 / week 2 and have complete oversight and accountability of rotas.
- Monitor client care calls including missed and late calls.
- Process new client referrals, handle documentation and records for both clients and care staff, and maintain up-to-date files and computer systems.
- Complete Timesheets daily and handling administrative duties.
- Involved in the Recruitment of all care staff across various locations in the UK.
- Work closely with the Operations Team in your area.
- Building the most effective external customer and stakeholder relationships region to maximise the business.
- Prepare weekly reports for management to outline efficiency and quality.
- Demonstrate efficiency and quality of runs and staff capacity.
- Prepare contingency plans, effective management of risk (adverse weather etc).
- Maintain an accurate and coherent log of all client and carer concerns on internal systems and report on accordingly.
- Be willing to grow and adjust within the role to satisfy the needs of a fast paced, ever-expanding business.
- The post holder may be required to undertake such other duties as may be required to meet the needs and responsibility of the Company.
The successful candidate should have:
- At least 2 years’ experience in a similar role within the care sector.
- A good understanding of CQC regulatory standards and best practice.
- Knowledge of recruiting tools, applicant tracking systems, data management/reporting techniques and online resources e.g. Indeed, LinkedIn.
- Efficient use of IT systems and experience with OneTouch essential for this role.
- Effective leadership and management in growing business your business.
- High level of customer service to calmly deescalate complaints and concerns.
- Successful relationship building and representing a business externally.
- Strong organisational and communication skills with an excellent standard of English.
What we offer:
- Competitive annual salary.
- Modern London office, smart casual dress code and supportive work culture.
- Regular team events, social activities and recognition of success.
- Up to 25 days holidays plus bank holidays.
- Opportunities for continual healthcare training.
- A career pathway for progression within the company.
Interested candidates should submit an updated CV. Please click the link below to apply, call Emma on +353 86 7700 600 or alternatively send an up-to-date CV to emma.okeeffe@peglobal.net.
Care Coordinator employer: PE Global Care Connect
PE Global Care Connect is an exceptional employer, offering a supportive work culture in a modern Central London office. With competitive salaries, up to 25 days of holiday, and opportunities for continual healthcare training, we prioritise employee growth and recognition. Join us for a rewarding career where your contributions are valued and you can thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC standards and best practices. We want you to shine when discussing your experience and how it aligns with the role. Practice common interview questions and think about how you can demonstrate your leadership skills.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to meet potential employers, bring examples of how you've effectively managed rotas or handled client concerns in the past. This will help you stand out as a candidate who can handle the fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our social media for any updates or tips that could help you land that Care Coordinator position.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in the care sector. We want to see how your skills align with the role of Care Coordinator, so don’t be shy about showcasing your achievements!
Showcase Your Skills:In your application, emphasise your understanding of CQC standards and your experience with IT systems like OneTouch. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Be Clear and Concise:When writing your cover letter or any additional documents, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and directly related to the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at PE Global Care Connect
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulatory standards and best practices in the care sector. Being able to discuss these confidently will show that you’re not just familiar with the role, but that you’re genuinely passionate about providing quality care.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing rotas, processing client referrals, and handling documentation. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Leadership Skills
Since this role involves recruitment and managing a team, be ready to discuss your leadership style. Share instances where you’ve successfully built relationships or resolved conflicts, showcasing your ability to lead effectively in a fast-paced environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Care Coordinator role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
