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- Tasks: Support the Shop Manager in running a busy charity shop and delivering excellent customer service.
- Company: Join PDSA, a charity dedicated to providing veterinary care for pets in need.
- Benefits: Flexible working hours, 25 days holiday, and a supportive team culture.
- Why this job: Make a real difference for pets and their owners while gaining valuable retail experience.
- Qualifications: Retail experience and strong interpersonal skills are essential.
- Other info: Be part of a passionate team focused on positive change in the community.
The predicted salary is between 24000 - 36000 £ per year.
Make a difference every day with PDSA.
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. We are now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we will build a stronger organisation to ensure our services help those who need us most for the next hundred years. If you are ready to make a real difference and be part of a team that is creating positive change, we want you to join us. Let’s build a brighter future for pets and their owners, together.
About you
We are looking for an Assistant Charity Shop Manager to join our friendly team at PDSA Wishaw. If you enjoy being around people, have strong interpersonal skills and love the buzz of retail, this could be a great fit for you. You will thrive in a busy, customer-focused environment where you can help deliver a fantastic shopping experience while making a real difference for pets and their owners.
In this role, you will support the Shop Manager in running our Wishaw PDSA shop day to day, working closely with a dedicated team of volunteers to maximise profit and create a welcoming, well-presented store. You will help to ensure great customer service, efficient stock rotation and strong brand messaging, using financial and competitor data to spot opportunities for improvement. You will also champion the PDSA name in the local community, helping to generate item and cash donations and raise awareness of the charity.
You will bring experience from the retail sector with a proven track record of contributing to sales targets. You will understand what great customer service looks like and be keen to instil your passion and standards in those around you. Organised, approachable and proactive, you will enjoy coaching and motivating volunteers, encouraging new ideas and supporting a culture of continuous improvement. Above all, you will be enthusiastic about PDSA’s work and proud to represent the charity with every customer you meet.
Working Pattern
Shifts are 9:00am - 5:00pm, Monday to Sunday. Please note that working days are not fixed and will vary each week.
Rewards, support and benefits
We are really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them. As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
- Flexible working options to support your work life balance and individual circumstances.
- 25 days holiday plus...
Charity Assistant Shop Manager in Wishaw employer: PDSA
Contact Detail:
PDSA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Assistant Shop Manager in Wishaw
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with people in the charity sector. Join groups related to retail and charity work, and engage in conversations to showcase your passion for making a difference.
✨Tip Number 3
Prepare for interviews by researching PDSA and understanding their mission. Be ready to share how your experience aligns with their goals and how you can contribute to creating a fantastic shopping experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the PDSA team and making a real impact.
We think you need these skills to ace Charity Assistant Shop Manager in Wishaw
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for PDSA shine through! We want to see how much you care about helping pets and their owners. Share any personal experiences or stories that highlight your commitment to our cause.
Tailor Your CV: Make sure your CV is tailored to the role of Assistant Charity Shop Manager. Highlight your retail experience and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Personable: Since this role involves a lot of interaction with customers and volunteers, make your application personable. Use a friendly tone and show us your strong interpersonal skills. We want to know how you connect with others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at PDSA
✨Know Your PDSA
Before the interview, take some time to research PDSA and its mission. Understand their values and how they support pets and their owners. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you contributed to sales targets or improved customer service. Use metrics if possible, as numbers can really make your achievements stand out.
✨Demonstrate Team Spirit
As an Assistant Charity Shop Manager, you'll be working closely with volunteers. Share examples of how you've successfully motivated and coached a team in the past. Emphasise your interpersonal skills and how you foster a positive environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your enthusiasm for the role and the charity. For instance, ask about future initiatives PDSA is planning or how they measure success in their shops.