Payroll & Reward Administrator in Telford

As a Payroll & Reward Administrator, you will play a key role in delivering the full payroll and reward cycle, ensuring all processes are completed accurately, on time, and in line with statutory and organisational requirements. You’ll maintain payroll records, process payments and deductions and support monthly and year‑end reporting. The role involves working across multiple internal systems, manually inputting data for new starters, processing change forms and ensuring all information is entered accurately and within required timeframes. You will also provide first‑line advice to colleagues on payroll and reward matters when needed and uphold the highest levels of confidentiality and integrity throughout.

We’re looking for someone with experience working in a payroll environment, who is confident and accurate when using a range of systems. Strong Excel skills would be an advantage. This role is for 21 hours per week, and while we’re flexible about how those hours are arranged across the week, we do need someone who can work on both Monday and Tuesday. We’re happy to discuss how the remaining hours are structured to suit the right candidate.

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them. As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:

• Flexible working options to support your work–life balance and individual circumstances.
• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days - pro rata.
• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
• Life assurance providing four times your annual salary for added peace of mind.
• AXA Health Employee Assistance Programme, with 24/7 wellbeing support.
• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
• Enhanced maternity, paternity and adoption leave to support you and your family.
• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.