At a Glance
- Tasks: Provide warm, professional support to clients and customers while resolving inquiries.
- Company: Join PDSA, a values-driven organisation making a difference in pet care.
- Benefits: Flexible hours, competitive pay, and the chance to make an impact.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be the first point of contact and help improve lives through excellent service.
- Qualifications: Strong communication skills and a passion for helping others.
PDSA in Sunderland is recruiting an Inbound Customer Service Advisor to join the National Customer Service Centre. You’ll be the first point of contact supporting clients, supporters, volunteers and retail customers with a warm, professional service from the Sunderland site near the PDSA Pet Hospital.
The role focuses on handling inbound inquiries, resolving issues, upselling where appropriate, recording details accurately and meeting team targets in a fast-paced, values-driven environment.
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Inbound Customer Service Advisor – Flexible & Impactful in Sunderland employer: PDSA
PDSA is an exceptional employer for Registered Veterinary Nurses, offering a supportive and collaborative work environment in Leeds. With a strong focus on animal welfare, employees benefit from flexible working options, a generous CPD allowance, and numerous opportunities for professional growth, making it a fulfilling place to advance your veterinary career.
