Charity Assistant Shop Manager in Stroud
Charity Assistant Shop Manager

Charity Assistant Shop Manager in Stroud

Stroud Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Shop Manager in creating a fantastic shopping experience and maximising profits.
  • Company: Join a diverse charity known for making a real difference in the community.
  • Benefits: Enjoy flexible working, 25 days holiday, and a Wellbeing Day to recharge.
  • Why this job: Be part of a team that champions a great cause while developing your retail skills.
  • Qualifications: Retail experience and a passion for excellent customer service are essential.
  • Other info: Rated as one of the top 25 organisations to work for in the UK.

The predicted salary is between 21600 - 36000 £ per year.

If you enjoy being around people and have strong interpersonal skills, working in our charity retail shops might be the right choice for you. You will support the Shop Manager in our Stroud retail shop – working with a team of volunteers to maximise profit and achieve a great shopping experience for our customers. We’re such a diverse charity that part of your role will be to champion the PDSA name and raise awareness as well as generating item and cash donations from the local community.

Responsibilities

  • Work closely with the Shop Manager to maximise profit by ensuring a great retail experience, strong brand messaging, efficient stock rotation and good use of financial and competitor data.
  • Coach a team of volunteers, to be the best they can be encouraging new ideas and ways of doing things.
  • Drive a culture of continuous improvement constantly reviewing KPIs and performance data to gain insight into what works and what doesn’t.
  • Be passionate about PDSA as a charity and raise awareness of what we do with every customer.

About you

  • A proven track record in the retail sector delivering sales targets.
  • Knowledge of what constitutes great customer service.
  • Skills to instil your passion and abilities in your team.

About the benefits

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits including:

  • Flexible working options.
  • 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year.
  • An additional Wellbeing Day to take whenever you like to help recharge your batteries.
  • Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10%.
  • Life Assurance policy (4 x Annual Salary).
  • Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues.
  • Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform.

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple applications form. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

Charity Assistant Shop Manager in Stroud employer: PDSA

PDSA is an exceptional employer, offering a vibrant work culture where employees can truly make a difference in the community. With flexible working options, generous holiday allowances, and a strong commitment to employee wellbeing, we ensure our team feels valued and supported. Join us in Stroud as a Charity Assistant Shop Manager and enjoy opportunities for personal growth while championing our mission to improve the lives of pets and their owners.
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Contact Detail:

PDSA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Charity Assistant Shop Manager in Stroud

✨Tip Number 1

Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for PDSA shine through. Show them you’re not just looking for a job, but you genuinely care about making a difference.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what they love about working there. This insider info can give you a leg up in your application.

✨Tip Number 3

Prepare some thoughtful questions to ask during your interview. This shows you’re engaged and serious about the role. Think about how you can contribute to maximising profit and enhancing the customer experience.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and the charity.

We think you need these skills to ace Charity Assistant Shop Manager in Stroud

Interpersonal Skills
Retail Experience
Customer Service
Team Coaching
Sales Target Achievement
Brand Messaging
Stock Management
Data Analysis
Continuous Improvement
KPI Review
Community Engagement
Passion for Charity
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for PDSA: When you're writing your application, let your enthusiasm for the PDSA shine through! Share why you love what we do and how you can contribute to our mission. This will help us see your genuine interest in the role.

Highlight Your Retail Experience: Make sure to showcase your retail background and any achievements you've had in meeting sales targets. We want to know how your experience can help us maximise profit and create a fantastic shopping experience for our customers.

Emphasise Teamwork and Leadership Skills: Since you'll be coaching volunteers, it's important to highlight your interpersonal skills and ability to inspire others. Share examples of how you've successfully led a team or encouraged new ideas in previous roles.

Keep It Clear and Concise: While we love a good story, make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon. Remember, we want to get to know you quickly, so keep it engaging!

How to prepare for a job interview at PDSA

✨Know Your Charity

Before the interview, take some time to research PDSA and its mission. Understand their values and how they impact the community. This will not only show your passion for the charity but also help you articulate how you can contribute to their goals.

✨Showcase Your Retail Experience

Be ready to discuss your previous retail experience in detail. Highlight specific examples where you met sales targets or improved customer service. Use metrics if possible, as this demonstrates your ability to drive results and understand KPIs.

✨Engage with the Team Spirit

Since you'll be working closely with volunteers, emphasise your interpersonal skills. Share examples of how you've coached or motivated a team in the past. This will illustrate your ability to foster a positive environment and encourage new ideas.

✨Prepare Questions

Have a few thoughtful questions prepared for the interviewer. Ask about the shop's current challenges or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Charity Assistant Shop Manager in Stroud
PDSA
Location: Stroud
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  • Charity Assistant Shop Manager in Stroud

    Stroud
    Full-Time
    21600 - 36000 £ / year (est.)
  • P

    PDSA

    1000+
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