Veterinary Care Assistant in Manchester

• Location:Manchester
• Salary:£24,628 per annum
• Contract Type:37.5 hours per week
• Position Type:Full Time Permanent

Make a difference every day with PDSA

AboutUs

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.

We’renow on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together,we\’llbuild a stronger organisation to ensure our services help those who need us most for the next hundred years.

Ifyou\’reready to make a real difference and be part of a teamthat\’screating positive change, we want you to join us.Let\’sbuild a brighter future for pets and their owners, together.

About you

We’relooking for a Veterinary Care Assistant to join our friendly team atManchester.You’llbe committed to providing a high standard of customer service and clinical care, promoting petwellbeingand supporting the wider clinical team.You’llenjoy working in a busy, purpose-led environment where you can make a real difference to pets and owners who really need our help.

In this role,you’llsupport the hospital team in all aspects of day-to-day care.You’llhelpmaintaina clean,safeand hygienic environmentat all times,assistwith animal handling, work on reception when needed and provide hands-on support to our Veterinary Nurses and Veterinary Surgeons.You’llalso be comfortable talking to clients aboutappropriate financialcontributions, always with empathy and professionalism. Depending on the needs of the hospital, you may work full-time or part-time hours, and this role offers an excellent starting point ifyou’relooking to build a career within veterinary practice.

You’llhave a Veterinary Care Assistant Level 2 diploma (or equivalent) and be highly self-motivated, with good customer service skills and a caring, practical approach.You’llbe at least 18 years old due to the varied shift pattern, andyou’llbe organised, reliable and happy to work as part of a supportive team.

Above all, you’llbe passionate about animal welfare and keen to learn, grow and contribute to the valuable work PDSA does in the local community.

Work pattern & rota

We recognise the importance of work–life balance and have a rota designed to support it:

• Our Veterinary Care Assistantswork a variety of shifts between 8:00am and 8:30pm, Monday to Friday
• Weekend working is required on a rota basis (currently 1 in 6 or 1 in 7, depending on team numbers)
• Weekend shifts are 12:00pm to 8:30pm
• Veterinary Care Assistantsmay be required to cover occasional night shifts to support the service in the event ofsickness or recruitment gaps

About the hospital

Manchesteris a highly collaborative, effective hospital,a great placefor teamwork, casediscussionand shared learning. Our teams have varied clinical interests, giving you access to a wide pool of knowledge and experience when discussing cases and treatment plans.

Our Pet Hospitals are modern and well-equipped and include separate dog and cat kennelling facilities, in-house radiography, ultrasound, endoscopy, piped gases and extensive orthopaedic equipment.

Rewards,supportand benefits

We’rereally passionateabout beinga great placeto work,somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas,individualityand passion for pets to work with them.

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:

• Flexible working options to support your work–life balance and individual circumstances.
• 25 days’ holiday plus Bank Holidays.
• Three paid special days off: Volunteering Day, CelebrationDayand Wellbeing Day annually.
• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
• Life assurance providing four times your annual salary for added peace of mind.
• AXA Health Employee Assistance Programme, with 24/7 wellbeing support.
• Retail,holidayand lifestyle discounts available through our staff Fetch benefits platform.
• Enhanced maternity,paternityand adoption leave to support you and your family.
• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.

To apply for this role, click Apply Now at the top of the page, create a candidateaccountand complete our simple application form.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individualsare able tomake best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members fromdifferent backgrounds.

If you have any questions or concernsregardingaccessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you mayrequirethroughout the recruitment process.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references andappropriate backgroundchecks.