At a Glance
- Tasks: Support animal welfare by providing care and assistance to sick pets and their owners.
- Company: Join PDSA, the UK's leading veterinary charity dedicated to helping pets in need.
- Benefits: Enjoy flexible working, generous holiday, and a supportive team culture.
- Other info: Collaborative environment with opportunities for personal growth and learning.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Passion for animal welfare and good customer service skills required.
The predicted salary is between 24000 - 36000 € per year.
Make a difference every day with PDSA.
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
We’re looking for an Animal Care Auxiliary to join our dedicated team at PDSA Edinburgh. If you have a business mind and a social heart, and want your work to make a real difference, this could be the role for you. You’ll be part of the UK’s leading veterinary charity, helping us care for the sick and injured pets of people in need and playing an important part in delivering our mission through the night.
You’ll be committed to providing a high standard of customer service and clinical care, promoting pet wellbeing and supporting the clinical team. You’ll help look after inpatients overnight by maintaining a clean, safe and hygienic environment, assisting with animal handling and supporting the team with practical tasks. You’ll also spend time on reception when needed, communicating calmly and sympathetically with clients and encouraging appropriate financial contributions to support our work.
Depending on the needs of the hospital, you may be working as part of a small team or on your own at times, so you’ll be reliable, resilient and confident using your initiative, while also knowing when to escalate concerns. You’ll bring good customer service skills, a caring, practical approach and a genuine passion for animal welfare. In return, you’ll join a supportive, purpose-led team and have the chance to make a meaningful impact for pets and owners who really need our help.
Above all, you’ll be passionate about animal welfare and keen to learn, grow and contribute to the valuable work PDSA does in the local community.
PDSA Edinburgh is a highly collaborative, effective hospital, a great place for teamwork, case discussion and shared learning. Our teams have varied clinical interests, giving you access to a wide pool of knowledge and experience when discussing cases and treatment plans. Our Pet Hospitals are modern and well-equipped and include separate dog and cat kennelling facilities, in-house radiography, ultrasound, endoscopy, piped gases and extensive orthopaedic equipment.
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
- Flexible working options to support your work–life balance and individual circumstances.
- 25 days’ holiday plus Bank Holidays.
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary for added peace of mind.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support.
- Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave to support you and your family.
- 15% discount on PDSA Pet Insurance plus access to staff veterinary services.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
Animal Care Auxiliary in Edinburgh employer: PDSA
PDSA Edinburgh is an exceptional employer dedicated to making a meaningful impact in the lives of pets and their owners. With a supportive, purpose-driven culture, employees enjoy flexible working options, generous holiday allowances, and a range of benefits that promote wellbeing and work-life balance. Join our collaborative team where your passion for animal welfare can flourish, and together we can create positive change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Animal Care Auxiliary in Edinburgh
✨Tip Number 1
Get to know PDSA and its mission! Before your interview, dive into their values and recent initiatives. This shows you’re genuinely interested and ready to contribute to their cause.
✨Tip Number 2
Practice your animal care skills! Whether it’s handling pets or understanding basic veterinary procedures, being hands-on can really impress the team. Show them you’re not just passionate but also prepared!
✨Tip Number 3
Network with current employees if you can! Reach out on LinkedIn or at local events. They can give you insider tips about the role and what PDSA values most in their team members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from PDSA.
We think you need these skills to ace Animal Care Auxiliary in Edinburgh
Some tips for your application 🫡
Show Your Passion for Animal Welfare:Make sure to highlight your genuine love for animals in your application. We want to see that you care about making a difference in their lives, so share any relevant experiences or volunteer work that showcases your commitment.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to customise your CV and cover letter for this role at PDSA. Mention specific skills and experiences that align with what we’re looking for, like customer service and animal care.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Animal Care Auxiliary role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy! Just click 'Apply Now', create an account, and fill out the application form. This way, you’ll ensure your application gets to us without any hiccups.
How to prepare for a job interview at PDSA
✨Know Your Stuff About Animal Welfare
Before the interview, brush up on your knowledge of animal welfare and the specific services PDSA provides. Be ready to discuss how you can contribute to their mission and show your genuine passion for helping pets in need.
✨Showcase Your Customer Service Skills
Since you'll be interacting with clients, prepare examples of how you've provided excellent customer service in the past. Think about situations where you had to communicate calmly and empathetically, especially in challenging circumstances.
✨Demonstrate Teamwork and Initiative
PDSA values collaboration, so be prepared to share experiences where you've worked effectively in a team. Also, think of times when you've taken the initiative to solve problems or improve processes, as this will highlight your reliability and resilience.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. You might ask about the team dynamics at PDSA Edinburgh or how they support ongoing learning and development for staff.
