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For Companies At a Glance
- Tasks: Lead and innovate veterinary services across the UK, making a real difference for pets in need.
- Company: Join PDSA, a century-old charity dedicated to providing vital veterinary care.
- Benefits: Enjoy competitive salary, generous holiday, car allowance, and wellness support.
- Why this job: Be part of a passionate team shaping the future of veterinary care for pets and their owners.
- Qualifications: Proven leadership experience in service delivery and strong operational skills required.
- Other info: Extensive travel across the UK to connect with teams and enhance service delivery.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK Wide
Salary: Competitive Salary
Contract Type: 35 hours per week
Position Type: Full Time Permanent
About Us
For over a century, PDSA has provided vital veterinary care to pets belonging to people in financial hardship. We are now on a journey to expand our reach, supporting even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA.
The Role
We are excited to offer a unique opportunity to join our Senior Leadership Team as Director of Veterinary Services. In this role you will collaborate closely with the Chief Operating Officer, Chief Veterinary Advisor and Executive Leadership Team to shape and implement strategic initiatives that drive efficiency, elevate quality, expand accessibility and enhance client satisfaction across our nationwide veterinary services.
As Director of Veterinary Services, you will play a central role in defining the future of PDSA’s veterinary operations. You will lead service delivery and operational teams through the full employee lifecycle, developing high-performing teams and embedding a culture of continuous improvement. You will directly manage seven senior leaders and oversee more than 1,600 colleagues across our Pet Hospitals and clinics.
About you
As Director of Veterinary Services, you will provide senior leadership for PDSA’s UK-wide, multi-site veterinary service, playing a pivotal role in delivering our charitable mission through consistently high standards of care, strong clinical governance and an excellent client experience. This is a role of significant scale and complexity, requiring a highly visible leader who can set clear direction and translate strategy into measurable delivery across multiple sites and teams.
We are looking for an innovative, values-led leader who can modernise services, champion new ways of working, embed a culture of continuous improvement and have impact beyond their direct area of responsibility. You will use data, insight and best practice to strengthen performance, improve consistency and lead large-scale change, ensuring our services remain accessible, effective and sustainable while maintaining the highest standards of professional practice and animal welfare.
Rewards, support and benefits
- Car allowance £5,500 per annum
- 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary for added peace of mind.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support.
- Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave to support you and your family.
- Access to Vitality Private Medical Insurance single cover with the option to upgrade to cover family members.
- 15% discount on PDSA Pet Insurance plus access to staff veterinary services.
If you have any questions regarding your application, please reach out to us at joinus@pdsa.org.uk and we’ll be happy to help.
Make a Difference Every Day with PDSA
Director of Veterinary Services employer: PDSA
Contact Detail:
PDSA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Veterinary Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching PDSA's mission and values. Show us how your experience aligns with our goals, especially in delivering high-quality veterinary care and making a difference in people's lives.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the future of veterinary services and how you can lead teams to achieve excellence. Confidence is key, so rehearse with a friend or in front of the mirror.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to help pets and their owners.
We think you need these skills to ace Director of Veterinary Services
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for veterinary services shine through. We want to see how much you care about making a difference for pets and their owners, so share your personal experiences and motivations!
Tailor Your Application: Make sure to customise your application to align with the job description. Highlight your relevant experience and skills that match what we’re looking for in the Director of Veterinary Services role. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PDSA
✨Know Your Stuff
Make sure you’re well-versed in PDSA’s mission and values. Understand their approach to veterinary care, especially for those in financial hardship. This will show your genuine interest and alignment with their goals.
✨Showcase Leadership Experience
Prepare to discuss your previous leadership roles and how you've driven change in complex environments. Be ready to share specific examples of how you've improved service delivery and team performance in multi-site settings.
✨Data-Driven Decision Making
Since the role involves significant operational oversight, be prepared to talk about how you’ve used data to inform decisions. Highlight any experience you have with budget management and resource allocation to demonstrate your commercial acumen.
✨Emphasise Collaboration and Compassion
PDSA values teamwork and a compassionate approach. Think of examples where you’ve fostered collaboration among teams or made a positive impact on client experiences. This will resonate well with their culture.
