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- Tasks: Assist the Shop Manager in creating a fantastic retail experience and coaching volunteers.
- Company: Join PDSA, a diverse charity dedicated to improving animal welfare and community support.
- Benefits: Enjoy flexible working, 25 days holiday, wellbeing days, and generous pension schemes.
- Why this job: Make a real difference while working in a supportive and inclusive environment.
- Qualifications: Retail experience with a passion for customer service and team leadership.
- Other info: PDSA values diversity and offers flexible working arrangements for all backgrounds.
The predicted salary is between 21600 - 36000 £ per year.
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If you enjoy being around people and have strong interpersonal skills, working in our charity retail shops might be the right choice for you.
You will support the Shop manager in our xxxx retail shop – working with a team of volunteers to maximise profit and achieve a great shopping experience for our customers. We’re such a diverse charity that part of your role will be to champion the PDSA name and raise awareness as well generating item and cash donations from the local community.
The role of Assistant Shop Manager will:
Work closely with the Shop Manager to maximise profit by ensuring a great retail experience, strong brand messaging, efficient stock rotation and good use of financial and competitor data
Coach a team of volunteers, to be the best they can be encouraging new ideas and ways of doing things
Drive a culture of continuous improvement constantly reviewing KPIs and performance data to gain insight into what works and what doesn’t
Be passionate about PDSA as a charity and raise awareness of what we do with every customer
About you
You will have:
A proven track record in the retail sector delivering sales targets
Knowledge of what constitutes great customer service
Skills to instil your passion and abilities in your team
About the benefits
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits including:
Flexible working options
25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year
An additional Wellbeing Day to take whenever you like to help recharge your batteries
Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10%
Life Assurance policy (4 x Annual Salary)
Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues
Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple applications form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
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Charity Assistant Shop Manager employer: PDSA
Contact Detail:
PDSA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with the PDSA's mission and values. Understanding what the charity stands for will help you convey your passion during any interviews or discussions, showing that you're not just looking for a job, but genuinely want to contribute to their cause.
✨Tip Number 2
Network with current or former employees of PDSA. Engaging with them can provide you with insider knowledge about the work culture and expectations, which can be invaluable when preparing for your role as an Assistant Shop Manager.
✨Tip Number 3
Highlight your experience in coaching and managing teams. Since the role involves working closely with volunteers, demonstrating your ability to inspire and lead others will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've maximised profit or improved customer experiences in previous roles. Being able to share specific instances where you've made a positive impact will showcase your suitability for the position.
We think you need these skills to ace Charity Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Charity Assistant Shop Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in retail and any experience you have in coaching or managing teams. Use specific examples to demonstrate your ability to deliver sales targets and provide excellent customer service.
Show Your Passion: Express your enthusiasm for the PDSA charity and its mission in your application. Mention any previous volunteer work or community involvement that showcases your commitment to charitable causes.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at PDSA
✨Show Your Passion for the Charity
Make sure to express your enthusiasm for PDSA and its mission during the interview. Share any personal experiences or connections you have with the charity sector, as this will demonstrate your genuine interest in the role.
✨Highlight Your Retail Experience
Be prepared to discuss your previous retail experience and how it relates to the role of Assistant Shop Manager. Focus on specific examples where you successfully met sales targets or improved customer service, as these are key aspects of the job.
✨Demonstrate Leadership Skills
Since you'll be coaching a team of volunteers, it's important to showcase your leadership abilities. Share examples of how you've motivated a team in the past, encouraged new ideas, and fostered a positive working environment.
✨Prepare Questions About the Role
Come to the interview with thoughtful questions about the shop's operations, team dynamics, and how success is measured. This shows that you're not only interested in the position but also eager to contribute to the shop's success.