Bank Veterinary Care Assistant
Bank Veterinary Care Assistant

Bank Veterinary Care Assistant

Plymouth Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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PDSA

At a Glance

  • Tasks: Support pets' wellbeing and assist the clinical team in a vibrant veterinary environment.
  • Company: Join PDSA, the UK's leading veterinary charity dedicated to improving pets' lives.
  • Benefits: Enjoy flexible working hours and a supportive, inclusive workplace culture.
  • Why this job: Kickstart your veterinary career while making a real difference for pets and their owners.
  • Qualifications: Must have a Veterinary Care Assistant Level 2 diploma and be at least 18 years old.
  • Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.

The predicted salary is between 24000 - 36000 Β£ per year.

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Bank Veterinary Care Assistant, Plymouth

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Client:

PDSA

Location:

Plymouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

caf21a7e9a4c

Job Views:

7

Posted:

12.07.2025

Expiry Date:

26.08.2025

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Job Description:

Pets and people at the heart of what we do.

About the Role:

We are looking to recruit a Bank Veterinary Care Assistant (VCA) at Plymouth who will provide a high standard of customer service and clinical care whilst promoting pet wellbeing and supporting the clinical team.

The role will be responsible for supporting the hospital team with taking care of the wellbeing of pets by maintaining a clean and hygienic environment at all times, assisting with animal handling, working at reception and providing support to the Veterinary nurses and Veterinary Surgeons. They will also encourage financial contributions from clients from time to time.

Depending on the needs of the hospital Veterinary Care Assistants work both full and part time hours. The role is an excellent starting point if you want a career within Veterinary practice.

About You:

Candidates must have a Veterinary Care Assistant Level 2 diploma or equivalent to meet the application criteria for this role, as being highly self motivated with good customer service skills.

A minimum age of 18 years old due to a varied shift pattern.

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

About PDSA:

As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

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Bank Veterinary Care Assistant employer: PDSA

PDSA is an exceptional employer, dedicated to improving the lives of pets and their owners in Plymouth. With a strong focus on employee growth, we offer comprehensive training and flexible working arrangements, fostering a supportive and inclusive work culture. Join our passionate team and make a meaningful impact in the community while enjoying the benefits of working for the UK's leading veterinary charity.
PDSA

Contact Detail:

PDSA Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Bank Veterinary Care Assistant

✨Tip Number 1

Familiarise yourself with PDSA's mission and values. Understanding their commitment to improving pets' lives will help you align your answers during any interviews, showcasing your passion for animal welfare.

✨Tip Number 2

Gain some hands-on experience in a veterinary setting or animal care environment. This practical knowledge will not only boost your confidence but also provide you with real-life examples to discuss when you meet the team.

✨Tip Number 3

Network with current or former employees of PDSA. They can offer valuable insights into the company culture and what the interviewers might be looking for, giving you an edge over other candidates.

✨Tip Number 4

Prepare to discuss how you would handle specific scenarios involving pet care and customer service. Being ready with examples will demonstrate your problem-solving skills and your ability to work under pressure.

We think you need these skills to ace Bank Veterinary Care Assistant

Veterinary Care Assistant Level 2 diploma or equivalent
Customer Service Skills
Animal Handling
Attention to Detail
Communication Skills
Teamwork
Time Management
Ability to Maintain Hygiene Standards
Basic Knowledge of Animal Health and Welfare
Financial Contribution Encouragement
Adaptability to Varied Shift Patterns
Empathy and Compassion towards Animals and Clients

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Bank Veterinary Care Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Qualifications: Make sure to emphasise your Veterinary Care Assistant Level 2 diploma or any equivalent qualifications in your CV and cover letter. This is a key requirement for the role, so showcase it prominently.

Showcase Customer Service Skills: Since the role involves providing high standards of customer service, include examples in your application that demonstrate your ability to interact positively with clients and support the clinical team.

Personalise Your Cover Letter: Write a compelling cover letter that reflects your passion for animal care and your motivation to work with PDSA. Mention specific reasons why you want to join their team and how you can contribute to their mission.

How to prepare for a job interview at PDSA

✨Show Your Passion for Animal Welfare

Make sure to express your genuine love for animals and commitment to their wellbeing. Share any personal experiences or volunteer work that highlight your dedication to animal care, as this aligns perfectly with the values of PDSA.

✨Demonstrate Customer Service Skills

Since the role involves interacting with pet owners, be prepared to discuss your customer service experience. Provide examples of how you've handled difficult situations or provided excellent service in the past, showcasing your ability to communicate effectively.

✨Prepare for Practical Scenarios

Expect to be asked about specific scenarios you might encounter as a Veterinary Care Assistant. Brush up on your knowledge of animal handling and hygiene practices, and be ready to explain how you would approach various tasks in the clinic.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, or the types of cases the clinic handles. This shows your interest in the role and helps you determine if it's the right fit for you.

Bank Veterinary Care Assistant
PDSA
Location: Plymouth
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