At a Glance
- Tasks: Support pets and their owners while maintaining a clean and safe environment.
- Company: Join PDSA Leicester, a modern and collaborative veterinary hospital.
- Benefits: Enjoy flexible working, generous holiday, and wellbeing support.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of pets and their families.
- Qualifications: Must have a Veterinary Care Assistant Level 2 Diploma and strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
We’re on a journey to expand our reach to support even more people and their beloved pets. In this role, you’ll be involved in every aspect of day‑to‑day hospital operations, maintaining a clean, safe and hygienic environment, providing hands‑on inpatient care, assisting with animal handling, supporting Veterinary Nurses and Veterinary Surgeons, and helping clients at reception with empathy and professionalism.
Key Responsibilities
- Maintain cleanliness, safety, and hygiene across all clinical areas, kennels, and equipment.
- Provide hands‑on inpatient care and assist with animal handling.
- Support Veterinary Nurses and Veterinary Surgeons in all clinical activities.
- Assist clients at reception with empathy and professionalism, including discussing appropriate financial contributions.
- Adapt to a continental 7‑week rotating schedule, including night shifts, weekends, evenings, and daytime hours.
Qualifications & Experience
- Awarded Veterinary Care Assistant Level 2 Diploma (or equivalent qualification).
- Experience working within a veterinary practice.
- Minimum age 18 or older.
- Strong customer‑service skills and a caring, practical approach.
- Highly self‑motivated, organised, reliable and able to work effectively as part of a supportive team.
Work Pattern & Rota
This is a continental Veterinary Care Assistant position that operates on a seven‑week rotating schedule, including full night shifts, weekends, evenings, and daytime hours.
About the Hospital
PDSA Leicester is a highly collaborative, effective hospital that fosters teamwork, case discussion and shared learning. Our teams have varied clinical interests and provide access to a wide pool of knowledge and experience. The hospital is modern, well‑equipped and includes separate dog and cat kennelling facilities, in‑house radiography, ultrasound, endoscopy, piped gases and extensive orthopaedic equipment.
Rewards, Support and Benefits
- Flexible working options to support work‑life balance and individual circumstances.
- 25 days’ holiday plus Bank Holidays (pro‑rata).
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support.
- Retail, holiday and lifestyle discounts through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave.
- 10% discount on PDSA Pet Insurance plus access to staff veterinary services.
Equality & Diversity
PDSA is committed to embedding a culture of diversity and inclusion within our teams, reflecting the communities we serve. We aim to create a working environment in which all individuals can develop their skills, free from discrimination or harassment, and where all decisions are based on merit. The company offers family‑friendly, inclusive employment policies and flexible working arrangements to support team members from different backgrounds.
Safeguarding, Recruitment and Selection
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues, expecting everyone who works for us to share this commitment and treat people with courtesy and respect. All appointments will be subject to satisfactory references and appropriate background checks.
Accessibility Support
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
Veterinary Care Assistant in Leicester employer: Pdsa View All Jobs
PDSA Leicester is an exceptional employer that prioritises the well-being of both its staff and the animals in their care. With a strong focus on teamwork, professional development, and a supportive work culture, employees benefit from flexible working options, generous holiday allowances, and a commitment to diversity and inclusion. The modern facilities and access to a wealth of clinical knowledge make it an ideal environment for Veterinary Care Assistants looking to grow their careers while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Care Assistant in Leicester
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the hospital and its staff. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Show off your hands-on experience! Be ready to share specific examples of how you've provided care or supported veterinary professionals in the past. This will demonstrate your practical skills and commitment to animal welfare.
✨Tip Number 3
Practice your customer service skills! Since you'll be assisting clients at reception, think about how you can convey empathy and professionalism. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our amazing team at PDSA Leicester.
We think you need these skills to ace Veterinary Care Assistant in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Veterinary Care Assistant role. Highlight your relevant experience, especially any hands-on care or customer service skills that match what we're looking for.
Show Your Passion for Animals:Let your love for pets shine through in your application! Share any personal experiences or stories that demonstrate your commitment to animal welfare and how you can contribute to our team.
Be Professional Yet Approachable:While we want to see your personality, remember to maintain a professional tone in your written application. Use clear language and avoid slang, but don’t be afraid to let your friendly side show!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets to the right people and helps us get to know you better!
How to prepare for a job interview at Pdsa View All Jobs
✨Know Your Stuff
Make sure you brush up on your knowledge of veterinary care and the specific responsibilities of a Veterinary Care Assistant. Familiarise yourself with common procedures, animal handling techniques, and the importance of hygiene in a clinical setting. This will show that you're not just passionate about animals but also well-prepared for the role.
✨Show Empathy and Professionalism
Since you'll be assisting clients at reception, it's crucial to demonstrate your customer service skills during the interview. Practice how you would handle sensitive conversations with pet owners, especially regarding financial contributions. Showing empathy and professionalism can set you apart from other candidates.
✨Be Ready for Shift Talk
This role involves a rotating schedule, including nights and weekends. Be prepared to discuss your availability and flexibility during the interview. Highlight any previous experience working varied hours and how you manage your time effectively. This will reassure them that you can adapt to their needs.
✨Team Player Vibes
PDSA values teamwork, so be ready to share examples of how you've worked collaboratively in past roles. Think of specific situations where you supported colleagues or contributed to a positive team environment. This will demonstrate that you can thrive in a supportive setting, which is key for this position.
