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For Companies At a Glance
- Tasks: Ensure cloud services run smoothly and improve platform performance through automation.
- Company: Leading global provider of communication and collaboration solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on global cloud services.
- Qualifications: Degree in IT or related field and 2 years of relevant experience.
- Other info: Collaborative environment with strong focus on innovation and problem-solving.
The predicted salary is between 28800 - 48000 £ per year.
About the Company
Our client is a leading global provider of communication and collaboration solutions, including cloud-based video conferencing and IP voice communication products. The company works with international partners and supports customers across multiple regions.
About the Role
We are looking for a Site Reliability Engineer (SRE) to support the operation and reliability of overseas cloud services. You will help ensure platform stability, handle incidents, support service requests and changes, and drive automation and continuous improvements to enhance service availability and performance.
Key Responsibilities
- Operate and maintain overseas cloud services to ensure stable and reliable platform performance.
- Monitor system health, identify performance bottlenecks, and implement improvements.
- Manage operational activities including incident management, service request handling, problem management, and change management.
- Perform software updates and deployments, and maintain core platform systems.
- Respond to major and minor service disruptions, restore services, and conduct root cause analysis (RCA).
- Develop and maintain automation tools/scripts to improve operational efficiency and reduce manual work.
- Maintain clear documentation such as runbooks, SOPs, and technical procedures.
- Participate in an on-call support roster to ensure timely response to production issues.
Requirements
- Degree in Computer Science, Information Technology, Engineering, or a related discipline (or equivalent practical experience).
- At least 2 years of relevant experience in SRE / DevOps / Cloud Operations / Platform Engineering or related roles.
- Strong knowledge of Linux system administration and troubleshooting.
- Hands-on experience with containers and Kubernetes.
- Familiarity with common automation and configuration tools such as Ansible.
- Experience with at least one scripting language such as Python and/or Shell.
- Exposure to public cloud environments such as AWS and/or Azure is an advantage.
- Good communication and stakeholder management skills, with the ability to work across teams.
- Strong problem-solving skills and ability to work effectively in a production support environment.
Site Reliability Engineer employer: PDR GROUP (SEA) PTE. LTD.
Contact Detail:
PDR GROUP (SEA) PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to cloud services and automation. This gives you a chance to demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by brushing up on common SRE scenarios and problem-solving questions. Practice articulating your thought process clearly, as communication is key in this role. We want to see how you tackle real-world challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Reliability Engineer role. Highlight your experience with cloud services, Linux administration, and any relevant automation tools. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about SRE and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Projects: If you've worked on any cool projects related to SRE or DevOps, don’t forget to mention them! Whether it's a personal project or something from work, we want to see your hands-on experience and creativity in action.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep everything organised and ensures your application gets to the right people quickly. Plus, it’s super easy!
How to prepare for a job interview at PDR GROUP (SEA) PTE. LTD.
✨Know Your Tech Inside Out
Make sure you brush up on your Linux system administration and troubleshooting skills. Be ready to discuss your hands-on experience with containers and Kubernetes, as well as any automation tools you've used like Ansible. The more confident you are in your technical knowledge, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've handled incidents or service disruptions in the past. Highlight your approach to root cause analysis (RCA) and any improvements you've implemented to enhance service reliability. This will demonstrate your ability to think critically under pressure.
✨Communicate Clearly and Effectively
Since good communication is key in this role, practice articulating your thoughts clearly. Be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand. This will show that you can bridge the gap between teams and manage stakeholder expectations.
✨Demonstrate Your Passion for Automation
Talk about any automation tools or scripts you've developed to improve operational efficiency. If you have experience with scripting languages like Python or Shell, be ready to discuss specific projects where you've applied these skills. Showing your enthusiasm for continuous improvement will resonate well with the interviewers.
