Business Services Manager

About The Role

PD&MS Group is looking for a Business Services Manager to join our team in Grangemouth on a full-time, employee basis. Excellent salary and benefits package available.

Role Summary

The Business Services Manager is required to provide leadership across all Estimating, Cost Management, Planning, and Commercial functions for the contract, ensuring full compliance with client and company processes, procedures, and adherence to Delegation of Authority requirements across all contract activities throughout the contract lifecycle.

Responsibilities

• Supervise contract Document Control, Estimating, Cost, and Planning personnel.
• Coordinate and escalate all commercial and contractual matters for appropriate functional review and approval.
• Identify, mitigate, manage and control risks in respect of delivery of services by monitoring risk factors and their responses and initiating change as required.
• Prepare and implement contract processes in full alignment with PD&MS required standards at all times.
• Gather and apply project controls best practices and lessons learned.
• Review schedule reports for accuracy and work with the team to agree mitigation plans.
• Ensure estimates meet agreed structure and overall accuracy levels and required approvals using agreed Norms where appropriate.
• Report monthly to all Functional Management.
• Implement and monitor and report on agreed or allocated corrective actions to rectify any KPI performance below expected level.
• Fully implement and act as contract gatekeeper for full compliance of contract with PD&MS delegation of authority rules at all times and report to Group Commercial Director on any suspected or noted deviation whatsoever.
• Establish and maintain links with relevant support functions to enable effective communication, planning and management of activities/initiatives including leading any necessary work streams or working groups.
• Ensure regular departmental and inter departmental meetings are scheduled, and actions tracked and monitored to close out.
• Oversee planning and scheduling practices ensuring adequate and scalable arrangements are in place for oversight of schedule and to ensure compliance with applicable standards/procedures.
• Oversee Work Breakdown and Project Coding Structures and cleanse and rectify inefficient structures or unnecessary bureaucracy.
• Participate in recruitment of new team resources and performance management, objective setting and discipline of allocated team members.
• Implement set objectives and demonstrate performance against them.
• Responsible for ensuring professional development is maintained and identified competency requirements are undertaken in a timely manner.
• Adherence to the company integrated management system.
• Compliance with quality assurance, health and safety and environmental policies.
• Demonstrate and promote PD&MS QHSE principles and lead by example.
• Ensure unsafe activities are challenged.
• Adherence to the requirements of the best practice standards recommendations and processes in the undertaking of duties, in particular risk assessment and control, reliability and failure prevention necessary to ensure the safe design, provision and use of tools, equipment and systems.
• Demonstrate and promote PD&MS values and lead by example.
• Ensure direct report performance reviews are carried out within the required timescales (where applicable).

Qualifications

• Degree qualified in a relevant subject or equivalent.

Experience and Competence

• Significant, demonstrable experience in Project Planning, Estimating and Cost Control.
• Understanding of interfaces between various engineering disciplines, project management and construction.
• Experience in the use of Business Systems and Implementation and Management of Processes.
• Significant experience in the use of planning software.
• Previous experience in a similar role.
• Experience in managing and developing others.
• Competent in the use of MS Office applications.
• Excellent written and spoken English.

Personal Attributes

• Go the extra mile.
• Empower our people.
• Never get complacent.
• Engage our partners.
• Step up and deliver.

Equal Opportunity Statement

We welcome applications from all persons regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran or disability status.