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- Tasks: Provide hardware support and maintenance for cutting-edge technology solutions.
- Company: Join PDI Technologies, a leader in convenience retail and petroleum tech.
- Benefits: Competitive salary, market benefits, hybrid work options, and continuous learning opportunities.
- Why this job: Make a real impact while working with innovative technology in a supportive environment.
- Qualifications: Full UK driving licence, excellent communication skills, and basic technical aptitude.
- Other info: Enjoy a good work-life balance with ample time off and career growth.
The predicted salary is between 30000 - 42000 £ per year.
4 days ago Be among the first 25 applicants
At PDI Technologies, we empower some of the world\’s leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By \”Connecting Convenience\” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
We are looking for an experienced Field Service Maintenance Engineer. The HTEC Field Service team offers hardware support to their customers 13 hours a day, 7 days a week. The equipment supported varies from payment terminals to EPOS and Head Office Solutions in the forecourt, retail, and office sectors. The service teams are split into two divisions, Install and Maintenance, and currently offer onsite support between the hours of 7am and 8pm. The Field Service Maintenance Engineers currently work 9-hour shifts, six days on and then 3 days off, with the shift blocks rotating between an early shift (7am-4pm), and a late shift (11am-8pm). Shift patterns may change as dictated by the needs of the business. This role will be based on a 6 month Fixed Term Contract basis.
Key Responsibilities
- Attending maintenance visits as required.
- Responding to all calls within the required service level agreement (per call).
- Responsible for asset management.
- Providing accurate and timely call closure and stock reporting.
- Attending proactive maintenance, basic installation and joint visits as scheduled by Operations Team.
- Completing all engineering paperwork.
Qualifications
- Full UK driving license
- Excellent communication skills
- Excellent organisational skills
- Basic technical aptitude
- Ability to work under pressure
- Previous experience in similar role
Preferred Qualifications
- SPA Passport.
- Service delivery experience.
Behavioural Competencies
- Ensures Accountability
- Communicates Effectively
- Manages Complexity
- Customer Focused
- Optimises Work Processes
Benefits
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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Field Service Engineer - 6 Month FTC (South London) employer: PDI Technologies
Contact Detail:
PDI Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - 6 Month FTC (South London)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at PDI Technologies. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching PDI Technologies and their products. Knowing about their tech solutions and how they empower businesses will show your genuine interest and help you stand out.
✨Tip Number 3
Practice common interview questions related to field service roles. Think about your past experiences and how they align with the responsibilities of the Field Service Engineer position. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at PDI Technologies.
We think you need these skills to ace Field Service Engineer - 6 Month FTC (South London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience and skills that match the job description, like your technical aptitude and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at PDI Technologies. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved problems under pressure. This is key for a Field Service Engineer, and we want to know how you handle challenges in real-time!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at PDI Technologies!
How to prepare for a job interview at PDI Technologies
✨Know Your Tech
Make sure you brush up on the technical aspects of the role. Familiarise yourself with payment terminals, EPOS systems, and any other relevant technology. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves interacting with customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially under pressure. This will demonstrate your customer-focused approach.
✨Understand the Shift Patterns
Get a good grasp of the shift patterns and be prepared to discuss your flexibility regarding working hours. Showing that you can adapt to the needs of the business will highlight your commitment and reliability.
✨Prepare for Behavioural Questions
Expect questions that assess your accountability and ability to manage complexity. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you've handled similar situations in the past.
