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- Tasks: Join our team as a Consultant, implementing tech solutions for top convenience brands.
- Company: PDI Technologies empowers global brands with innovative technology for growth and efficiency.
- Benefits: Enjoy competitive salary, hybrid work options, and a quarterly perks programme.
- Why this job: Be part of a diverse team driving real impact in the retail and petroleum sectors.
- Qualifications: Project management experience and proficiency in Microsoft Office and SQL required.
- Other info: Expect to travel up to 25% and work in-office three days a week.
The predicted salary is between 28800 - 43200 £ per year.
At PDI Technologies, we empower some of the world\’s leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as Gas Buddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
Our Consultants are part of our direct link to our customers. They partner with our customers to manage the implementation of PDI systems and solutions in their businesses. Our professional services team is responsible for helping each customer realize the ROI on our products through streamlined, best-practice business processes. Our product suite offers a vast array of capabilities, and the professional services team is there to help the customers put those capabilities into action.
Responsibilities
- Use disciplined project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex PDI enterprise products to solve customer business needs
- Scoping and estimation of effort required for small and medium implement projects
- Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference
- Maintain a high level of customer satisfaction (based upon survey scores)
- Troubleshoot implementation issues
- Configure, test and refine multiple interacting system modules
- Liaise with customer and third-party IT teams regarding connectivity (e.g. file or API-based transfer of data)
- Understand overall technical aspects of PDI’s software, including application architecture and infrastructure
- Increase knowledge and experience to become a subject matter expert in PDI products and services; and their application in a business environment
- Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule
- Provide basic training and mentoring to new team members and customers.
Qualifications
- Project management experience exhibited by working independently on projects
- Basic proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel skills required
- Good knowledge of SQL
- Highly motivated self-starter with a desire to solve problems and help others
- Requires strong written and verbal communication skills
- Ability to independently work as a contributing member in a high-paced and focused team
- Ability to multi-task and prioritize tasks with competing deadlines
- Strong problem-solving and analytical skills with the ability to work under pressure
- Ability to socialize ideas and influence decisions without direct authority
- Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
- Self-sufficient in at least five types of billable projects
- Please note you will be required to travel up to 25% of the time
- There is a currently a hybrid working arrangement where you are expected to be in the office 3 days every week (Tuesdays/ Wednesdays/ Thursdays).
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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Consultant - TBH4581 employer: PDI Technologies
Contact Detail:
PDI Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant - TBH4581
✨Tip Number 1
Familiarise yourself with PDI Technologies' product suite and the specific solutions they offer. Understanding their technology will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of PDI Technologies on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Brush up on your project management skills and methodologies, as these are crucial for the Consultant role. Consider obtaining a relevant certification or attending workshops to enhance your knowledge and show your commitment to professional development.
✨Tip Number 4
Prepare to discuss real-world examples of how you've successfully managed projects or solved problems in previous roles. This will showcase your analytical skills and ability to work under pressure, which are key attributes for this position.
We think you need these skills to ace Consultant - TBH4581
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience and technical skills, particularly in Microsoft Office, SQL, and CRM tools. Emphasise any previous roles where you provided customer service or managed implementations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of PDI Technologies that resonate with you, such as their commitment to diversity and innovation, and how your skills align with their needs.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully solved problems in past roles. Highlight your analytical skills and ability to work under pressure, as these are crucial for the Consultant position.
Prepare for Potential Questions: Anticipate questions related to your experience with project management methodologies and customer service. Be ready to discuss how you would handle implementation challenges and maintain customer satisfaction.
How to prepare for a job interview at PDI Technologies
✨Understand the Company and Its Products
Before your interview, take some time to research PDI Technologies and its product suite. Familiarise yourself with their technology solutions and how they empower convenience retail and petroleum brands. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Project Management Skills
Since the role requires project management experience, be prepared to discuss specific projects you've managed. Highlight your ability to scope, estimate, and implement projects effectively, as well as any tools or methodologies you've used. This will show that you can handle the responsibilities of the Consultant position.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role, so practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've built strong relationships with clients or team members in the past. This will illustrate your ability to provide high-touch customer service.
✨Prepare for Technical Questions
Given the technical aspects of the role, brush up on your knowledge of SQL and the overall architecture of software applications. Be prepared to discuss how you've troubleshot implementation issues in the past and how you liaised with IT teams. This will demonstrate your technical competence and problem-solving abilities.
