Personal Lines Account Manager (Hybrid)
Personal Lines Account Manager (Hybrid)

Personal Lines Account Manager (Hybrid)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts and generate quotes for insurance coverage in a supportive team environment.
  • Company: Join Patriot Growth Insurance Services, a fast-growing national insurance firm ranked 24th in the U.S.
  • Benefits: Enjoy competitive salary, flexible work options, comprehensive health benefits, and paid time off.
  • Why this job: Be part of a dynamic team focused on growth and operational excellence in the insurance industry.
  • Qualifications: 2+ years in Personal Lines Insurance, valid license, strong communication skills, and a positive attitude.
  • Other info: This hybrid role is based in Enfield, CT, with opportunities for career advancement.

The predicted salary is between 36000 - 60000 £ per year.

Careers At Patriot Growth Insurance Services and Partner Agencies

Current job opportunities are posted here as they become available.

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2024 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in 170 locations and across 48 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Position Overview: We are looking for an experienced and outgoing Personal Lines Account Manager to join our growing team!

The Personal Lines Department operates as a supportive, team environment. The main objective of this role is to generate quote for new business opportunities requested by our repeat clients, referrals, or acquired through our producers. It is important to note that this position has limited customer service duties.

If you are knowledgeable in personal lines insurance, have high positive energy and a desire to provide the high-level service to meet clients\’ insurance needs, please apply for our position. We pride ourselves on providing excellent salary, benefits, and training for all associates!

Work Arrangement: This is a full-time hybrid position that supports our office located in Enfield, CT.

Professional Responsibilities:

  • Markets client\’s accounts to negotiate and secure the most appropriate insurance coverage based upon clients’ needs for both new and renewal business.
  • Oversees clients’ accounts by responding to inquiries, explaining coverages and premiums, informing of policy or billing changes, and facilitating the claims process between clients and the adjuster.
  • Maintains great working relationships with multiple insurance carriers to obtain quotes, binders, endorsements, etc.
  • Researches and resolves all moderate and complex customer service problems relating to coverage issues, billing discrepancies, etc. in a timely manner.
  • Maintains accurate and up-to-date account and policy information in the Agency Management System, while maintaining a current suspense, reviewing insurance policies and endorsements for accuracy, reviewing contracts and special certificates of insurance requests for compliance and responding to the insured.
  • Maintains industry knowledge of developing trends regarding carrier underwriting appetite and pricing changes.

Qualifications and Requirements:

  • 2+ years of Personal Lines Insurance experience.
  • Valid Property & Casualty License.
  • Excellent verbal and written communication skills.
  • High-level of interpersonal skills with a client-service mind-set.
  • Well organized and detail-oriented.
  • Quick learner that thrives in a fast-paced environment.
  • Team player with a positive attitude.
  • Problem solving and analytical skills, with a solutions driven mindset.
  • Proficient with Microsoft Office Suite, including Word, Excel, Outlook, & Teams.

Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

  • Medical, Dental, and Vision Benefits
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
  • Company paid Short-Term Disability, Long-Term Disability and Group Term Life
  • Company paid Employee Assistance Program
  • Paid holidays
  • Personalized PTO
  • 401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

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Personal Lines Account Manager (Hybrid) employer: PDCM Insurance Inc.

Patriot Growth Insurance Services is an exceptional employer that prioritises employee growth and collaboration within a dynamic and supportive work environment. Located in Enfield, CT, we offer a hybrid work model that promotes flexibility, alongside competitive salaries and comprehensive benefits including medical, dental, and vision coverage, as well as generous PTO and retirement plans. Join us to be part of a rapidly growing company where your contributions are valued and career advancement opportunities abound.
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Contact Detail:

PDCM Insurance Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Personal Lines Account Manager (Hybrid)

✨Tip Number 1

Familiarise yourself with the latest trends in personal lines insurance. Understanding current market conditions and carrier underwriting appetites will not only boost your confidence but also impress potential employers during discussions.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work in personal lines. Attend industry events or join relevant online forums to build connections that could lead to job opportunities at Patriot Growth Insurance Services.

✨Tip Number 3

Prepare to demonstrate your problem-solving skills in interviews. Think of specific examples from your past experience where you successfully resolved complex customer service issues, as this is a key responsibility for the role.

✨Tip Number 4

Showcase your proficiency with Microsoft Office Suite during the interview process. Being well-versed in tools like Excel and Teams can set you apart, as these skills are essential for maintaining accurate account information and collaborating with your team.

We think you need these skills to ace Personal Lines Account Manager (Hybrid)

Personal Lines Insurance Knowledge
Property & Casualty License
Excellent Verbal and Written Communication Skills
Client-Service Mindset
Organisational Skills
Attention to Detail
Problem Solving Skills
Analytical Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Ability to Work in a Fast-Paced Environment
Team Player with Positive Attitude
Relationship Management with Insurance Carriers
Research Skills for Coverage Issues
Account Management Skills

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight your experience in personal lines insurance. Emphasise relevant skills such as client relationship management, problem-solving, and your knowledge of insurance products.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Patriot Growth Insurance Services and how your background aligns with their mission.

Highlight Relevant Experience: In your application, focus on your previous roles related to personal lines insurance. Provide examples of how you've successfully managed client accounts and resolved complex issues to demonstrate your capability.

Showcase Soft Skills: Since the role requires excellent communication and interpersonal skills, make sure to include examples that illustrate your ability to work well in a team and provide high-level customer service.

How to prepare for a job interview at PDCM Insurance Inc.

✨Know Your Insurance Basics

Make sure you brush up on your knowledge of personal lines insurance. Understand the different types of coverage, common terms, and recent trends in the industry. This will help you answer questions confidently and demonstrate your expertise.

✨Showcase Your Communication Skills

As a Personal Lines Account Manager, excellent communication is key. Prepare to discuss how you've effectively communicated with clients in the past, especially in resolving issues or explaining complex policies. Use specific examples to illustrate your points.

✨Demonstrate Problem-Solving Abilities

Be ready to share instances where you've successfully resolved customer service problems. Highlight your analytical skills and solutions-driven mindset, as these are crucial for the role. Think of scenarios that showcase your ability to think on your feet.

✨Emphasise Teamwork and Positivity

Patriot values a collaborative environment, so be prepared to discuss your experiences working in teams. Share how your positive attitude has contributed to team success and how you support your colleagues in achieving common goals.

Personal Lines Account Manager (Hybrid)
PDCM Insurance Inc.
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  • Personal Lines Account Manager (Hybrid)

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-07

  • P

    PDCM Insurance Inc.

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