Account Manager

Account Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
P

At a Glance

  • Tasks: Manage personal insurance accounts, handle renewals, and provide exceptional customer service.
  • Company: Join Western Agency, the largest independent P&C insurance agency in North Dakota and South Dakota.
  • Benefits: Enjoy competitive salary, flexible work environment, and comprehensive health benefits.
  • Why this job: Be part of a fast-growing company focused on operational excellence and career growth.
  • Qualifications: High school diploma required; 2+ years in insurance sales preferred; active P&C license needed.
  • Other info: Work in a collaborative team and gain valuable experience in the insurance industry.

The predicted salary is between 36000 - 60000 £ per year.

Careers At Patriot Growth Insurance Services and Partner Agencies

Current job opportunities are posted here as they become available.

About Western Agency Inc, a Division of Patriot Growth Insurance Services: Western Agency is the largest independent property and casualty (P&C) insurance agency in the North Dakota and South Dakota region. Founded in 1976, Western has 10 offices offering insurance coverage and providing risk management strategies to trusted clients in the farm ranch, crop and agricultural sector, as well as the business communities including contractors, oil & gas, trucking, construction, habitational and others. Western Agency Inc is a partner agency of Patriot Growth Insurance Services, a privately held national insurance services broker ranked 24 th largest broker in the U.S. as of December 2024.

Position Overview: Our agency is seeking a dedicated and detail-oriented insurance professional with a strong background in personal insurance and exceptional customer service skills, to join our team as a Personal Lines Insurance Account Manager. In this role, you will be responsible for managing a portfolio of personal insurance accounts, ensuring their insurance needs are met. This will include handling policy renewals, processing policy changes, and addressing client inquiries and concerns in a timely and professional manner. If you thrive in a fast-paced environment and are passionate about delivering outstanding client service, then we want to speak with you!

Work location: This is a full-time, in office position supporting insurance clients and prospects in Aberdeen, South Dakota.

Professional Responsibilities:

  • Handle all incoming insurance service requests from current clients, including renewals, policies changes and other inquiries with superb customer service
  • Review current clients’ existing account activities while seeking available discounts and making impactful coverage recommendations
  • Review and evaluate current coverage limits to ensure client is properly insured
  • Provide re-quote and remarket services to clients for all personal lines insurance products as needed or requested by the client
  • Provide sales support to our Sales Agents and help other members of your team as needed
  • Build and maintain effective relationships with underwriters and client personnel
  • Ensure all client documents are properly input into the agency database
  • Stay current and commit to continued learning on all relevant matters in the insurance industry

Qualifications and Requirements:

  • A Bachelor of Science degree is preferred; A High school diploma or its equivalent is required
  • 2+ years of relevant work experience in insurance sales
  • Prior experience in Property & Casualty (P&C) Insurance sales focused on the Personal Lines marketspace
  • An active P&C insurance license required
  • Working knowledge of Applied Epic or other relevant agency management systems
  • Proficient in use of Microsoft Outlook Suite tools, including Excel
  • Excellent interpersonal and communication skills (bother oral and written)
  • Strong organizational skills and works well in a collaborative environment
  • Ability to self-manage workload and meet deadlines independently
  • Authorized to work in the U.S. without sponsorship now and in the future

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2024 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in 170 locations and across 48 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Why join us: We offer you the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

  • Medical, Dental, and Vision Benefits
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
  • Company Paid Short-Term Disability, Long-Term Disability and Group Term Life
  • Company Paid Employee Assistance Program
  • Paid holidays
  • Personalized PTO
  • 401 (k)

Compensation Range: $45,000 – $50,000 base salary to start, depending on the candidate’s experience.

A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes its hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com .

#J-18808-Ljbffr

Account Manager employer: PDCM Insurance Inc.

At Patriot Growth Insurance Services, we pride ourselves on being a dynamic and supportive employer, particularly for our Personal Lines Insurance Account Managers in Aberdeen, South Dakota. Our collaborative work culture fosters professional growth and offers comprehensive benefits, including medical, dental, and vision coverage, alongside flexible working arrangements. Join us to be part of a rapidly growing team that values your contributions and prioritises your career development in the thriving insurance sector.
P

Contact Detail:

PDCM Insurance Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the specific insurance products offered by Western Agency, especially in personal lines. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current employees or industry professionals who have experience in property and casualty insurance. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.

✨Tip Number 3

Stay updated on the latest trends and changes in the insurance industry, particularly those affecting personal lines. This knowledge will not only enhance your discussions but also show your commitment to continuous learning, a quality that employers value.

✨Tip Number 4

Prepare to discuss your previous experiences in managing client accounts and providing exceptional customer service. Be ready to share specific examples that highlight your skills and how they align with the responsibilities of the Account Manager role.

We think you need these skills to ace Account Manager

Customer Service Excellence
Knowledge of Personal Lines Insurance
Policy Management
Attention to Detail
Effective Communication Skills
Organisational Skills
Proficiency in Microsoft Outlook Suite (including Excel)
Experience with Agency Management Systems (e.g., Applied Epic)
Relationship Building
Problem-Solving Skills
Time Management
Ability to Work Independently
Sales Support Skills
Understanding of Property & Casualty Insurance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in personal insurance and customer service. Use specific examples that demonstrate your skills in managing accounts and handling client inquiries.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your commitment to excellent client service. Mention why you are interested in working with Patriot Growth Insurance Services and how your background aligns with their values.

Highlight Relevant Skills: In your application, emphasise your proficiency in agency management systems like Applied Epic and your ability to work collaboratively. Mention any specific achievements in your previous roles that relate to the responsibilities of an Account Manager.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.

How to prepare for a job interview at PDCM Insurance Inc.

✨Know Your Insurance Basics

Make sure you brush up on your knowledge of personal lines insurance and the specific products offered by the agency. Understanding the nuances of property and casualty insurance will help you answer questions confidently and demonstrate your expertise.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled client inquiries, resolved issues, and built relationships, as these skills are crucial for the Account Manager role.

✨Familiarise Yourself with Agency Management Systems

If you have experience with Applied Epic or similar systems, be ready to discuss it. If not, do some research on how these systems work, as familiarity can set you apart from other candidates.

✨Ask Insightful Questions

Prepare thoughtful questions about the agency's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Account Manager
PDCM Insurance Inc.
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

P
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>