Soft Services Manager

Soft Services Manager

London Full-Time 24960 - 35840 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage cleaning services in a busy retail supermarket and lead a team of cleaners.
  • Company: Join a national Facilities Management Company with a strong reputation in the industry.
  • Benefits: Enjoy free parking, 28 days paid leave, and access to financial wellness tools and discounts.
  • Why this job: Perfect for those who thrive in fast-paced environments and want to make a real impact.
  • Qualifications: Experience in cleaning management or supervisory roles is essential; adaptability and people skills are key.
  • Other info: Immediate start available; work Monday to Friday with early finishes!

The predicted salary is between 24960 - 35840 £ per year.

Location: Nine Elms, SW8 Postcode

Salary: £31,200.00 (£15.00 Per Hour)

Working Hours: 40 hours per week | 5 days Per week | Monday - Friday

Shift Patterns: 5.00am- 1.00pm

Benefits: Free onsite parking, 28 days paid annual leave, job security with opportunity to progress within the company, company recognition awards, wage stream financial wellness platform (track your earnings and instant access up to 40% of your money), store discounts, Sovereign Health Cash Back Plan for everyday health care costs, 24/7 GP and wellbeing service, Sovereign Perks (online shopping and high street discounts).

Our client is a national Facilities Management Company and is actively recruiting for an In-Store Cleaning Manager for a large retail supermarket store. You will be based at a single site, providing cleaning management to a blue chip client. This position is permanent and you will be finished by lunchtime every day. We can offer an immediate start date for this position.

The In Store Cleaning Manager will be looking after a team of cleaners in a fast paced and demanding retail supermarket environment.

Key Responsibilities:

  • Responsibility for the effective management of cleaning services within a retail supermarket store, control labour, chemical and equipment orders, cleaning standards.
  • Perform weekly audit with the client to establish company targets and remedial action to be taken on any areas for improvement.
  • To recruit colleagues in accordance with company procedures.
  • You will be responsible for stock & inventory control, ordering new chemicals and equipment where required.
  • Prepared to be hands on and clean with the team where required.
  • Manage cover for sickness, holidays and emergency cover.
  • To lead, motivate and train staff.
  • To adhere at all times to all company Health & Safety Rules and Regulations and ensure all appropriate documentation is maintained to ensure all HR policies, procedures and guidance are followed in respect of all employees.

Ideal candidates will have a proven background in cleaning supervisory/management positions, ideally within a fast-paced retail environment, or have been a cleaning supervisor previously. Our client is looking for managers who have a proven track record of managing and motivating people in a demanding environment. In return, our client offers a competitive salary with the opportunity to develop your career in a forward-thinking, dynamic business. We are looking for someone who is confident dealing with people, both employees and clients, able to adapt to changing environments and cope well under pressure. They are also looking for people with management experience and are happy to consider people with supervisory experience of staff, payroll and rotas. Candidates will ideally drive and have their own vehicle but our client is happy to consider candidates that do not drive but live very local to the store.

To apply please submit CV in the strictest of confidence to Andrew Bridges at PDA SEARCH & SELECTION LIMITED. 07881 923 998 | andrew.bridges@pdasearchandselection.com | pdasearchandselection.com

Soft Services Manager employer: PDA Search & Selection

As a leading Facilities Management Company, we pride ourselves on fostering a supportive and dynamic work environment in Nine Elms, SW8. Our employees enjoy a range of benefits including free onsite parking, generous annual leave, and opportunities for career progression, all while working in a fast-paced retail setting that values teamwork and employee recognition. Join us to be part of a company that prioritises your well-being and professional growth, ensuring you have the tools and support needed to thrive.
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Contact Detail:

PDA Search & Selection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Soft Services Manager

✨Tip Number 1

Familiarise yourself with the specific cleaning standards and regulations in retail environments. Understanding these will help you demonstrate your knowledge during any discussions or interviews.

✨Tip Number 2

Highlight your experience in managing teams, especially in fast-paced settings. Be ready to share examples of how you've motivated staff and handled challenges in previous roles.

✨Tip Number 3

Research the company’s values and culture. Tailoring your approach to align with their ethos can set you apart from other candidates and show that you're a good fit for their team.

✨Tip Number 4

Prepare to discuss your problem-solving skills, particularly in relation to managing cleaning operations and addressing issues as they arise. This is crucial in a demanding retail environment.

We think you need these skills to ace Soft Services Manager

Team Management
Cleaning Standards Knowledge
Inventory Control
Health and Safety Compliance
Staff Training and Development
Client Relationship Management
Problem-Solving Skills
Time Management
Communication Skills
Adaptability
Attention to Detail
Hands-On Cleaning Experience
Supervisory Experience
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in cleaning management or supervisory roles, especially in fast-paced retail environments. Use keywords from the job description to demonstrate your fit for the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your management skills and experience in motivating teams. Mention specific examples of how you've improved cleaning standards or managed staff effectively in previous roles.

Highlight Relevant Skills: Emphasise skills that are crucial for the Soft Services Manager position, such as leadership, communication, and problem-solving abilities. Make sure to mention your familiarity with health and safety regulations.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at PDA Search & Selection

✨Know the Company

Before your interview, take some time to research the Facilities Management Company. Understand their values, mission, and the specific services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Highlight Your Management Experience

Since the role requires managing a team, be prepared to discuss your previous management experiences. Share specific examples of how you've motivated and trained staff, handled conflicts, or improved cleaning standards in past roles.

✨Demonstrate Problem-Solving Skills

The job involves performing audits and addressing areas for improvement. Be ready to discuss situations where you've identified problems and implemented effective solutions, especially in a fast-paced environment.

✨Show Your Hands-On Approach

As the role may require you to work alongside your team, express your willingness to be hands-on when necessary. Share examples of times when you've rolled up your sleeves to support your team during busy periods or challenges.

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