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- Tasks: Lead a small team managing the entire customer experience from enquiries to payments.
- Company: Join a growing manufacturer in the construction industry with a national reach.
- Benefits: Enjoy a competitive salary and the chance to shape operational success.
- Why this job: Be part of a dynamic team, driving efficiency and customer satisfaction in a thriving sector.
- Qualifications: Proven experience in senior administrative roles and strong leadership skills required.
- Other info: Based at the Head Office in Monmouthshire, this is a full-time position.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a manufacturer specializing in construction activities, distributing products nationally through their Regional operations, subcontractors, and installers. Due to growth and strategic expansion, they are recruiting for the position of Head of Administration to oversee various Operational Administrative activities, based at their Head Office in Monmouthshire. This role is significant and involves collaboration with both the Head of Marketing and the Head of Operations.
Responsible for a small team, the position encompasses the entire customer experience from initial enquiries to surveys, quotations, order processing, material ordering, installation, and customer payments. The role includes comprehensive management of all administrative tasks within the supply chain.
Essential background and experience for this role:
- Proven experience in a senior administrative role, such as an Administrative Manager or Operations Manager.
- Demonstrated ability to lead and manage administrative teams.
- Knowledge of relevant administrative policies, procedures, and compliance requirements.
Required Skills:
- Leadership and Management Skills: Ability to lead and motivate a team, delegate effectively, and provide clear direction.
- Organisational Skills: Ability to manage multiple priorities, deadlines, and complex administrative tasks.
- Attention to Detail: Ability to ensure accuracy and thoroughness in administrative tasks.
- Communication Proficiency: Excellent written and verbal communication skills to interact with various stakeholders.
- Problem-Solving Skills: Ability to identify and resolve administrative issues proactively.
- Technical Proficiency: Familiarity with software and systems to streamline administrative processes.
Interested candidates with the required background and experience should forward their CV in the strictest of confidence to Paul Davidson at PDA Search & Selection Ltd.
Head of Administration – Operations employer: PDA Search & Selection
Contact Detail:
PDA Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Administration – Operations
✨Tip Number 1
Network with professionals in the manufacturing and construction sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into the company or role.
✨Tip Number 2
Research the company's operations and recent projects. Understanding their business model and challenges can help you tailor your conversations and demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare examples of your leadership and organisational skills. Be ready to discuss specific instances where you've successfully managed teams or complex administrative tasks, as this will be crucial for the role.
✨Tip Number 4
Familiarise yourself with the latest administrative software and tools that enhance operational efficiency. Being able to discuss how you can implement these in the role will set you apart from other candidates.
We think you need these skills to ace Head of Administration – Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in senior administrative roles. Focus on leadership, management skills, and any specific achievements that demonstrate your ability to oversee operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Head of Administration role. Emphasise your experience in managing teams and your understanding of administrative policies and compliance requirements.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your written communication proficiency. Use clear and concise language, and consider including examples of how you've successfully interacted with stakeholders in the past.
Highlight Problem-Solving Abilities: In your application, provide examples of how you've identified and resolved administrative issues in previous roles. This will demonstrate your proactive approach and problem-solving skills, which are essential for the position.
How to prepare for a job interview at PDA Search & Selection
✨Showcase Your Leadership Skills
As the Head of Administration, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and guide others.
✨Demonstrate Organisational Prowess
This role requires excellent organisational skills. During the interview, share examples of how you've effectively managed multiple priorities and deadlines in previous positions. Discuss any tools or methods you use to stay organised and ensure tasks are completed efficiently.
✨Emphasise Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss situations where your meticulousness has led to successful outcomes, such as avoiding errors in order processing or improving compliance with administrative policies.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in administrative roles and how you resolved them. This will showcase your proactive approach to identifying and addressing issues within the administrative processes.
