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- Tasks: Lead a dynamic retail team and drive sales while delivering top-notch customer service.
- Company: Join a leading fashion retailer with a vibrant and supportive culture.
- Benefits: Competitive salary, flexible shifts, and opportunities for career growth.
- Why this job: Make a real impact in the fashion industry while developing your leadership skills.
- Qualifications: Previous retail supervisory experience and a passion for customer service.
- Other info: Exciting opportunity to grow within a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
An excellent opportunity has presented itself to join our client as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager.
As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
Primary Responsibilities- Increasing Store Profitability & Sales: You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales. Utilising KPIs to enhance store performance and sales. Awareness of store performance, relating to customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
- Customer Service: Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself.
- Staff Management: Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Assist with onboarding and inducting new staff in line with company expectations. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships.
- Previous experience as a retail supervisor/manager, preferably within fashion but would also consider other disciplines such as hospitality, business etc.
- Experience with supervising teams.
- Confident in supervising small teams and ensuring your team is performing to the best of their ability.
- Exceptional customer service skills.
- Flexible to work weekends and longer shifts when required.
- Happy to be contracted 39 hours per week, with shift flexibility.
- Proficient in administration, reporting and health & safety.
- Previous experience with recruiting, onboarding, training and developing staff.
If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
Retail Clothing Supervisor in East Grinstead employer: PDA Search & Selection
Contact Detail:
PDA Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Clothing Supervisor in East Grinstead
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail management roles, like how you’d handle customer complaints or boost sales. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 3
Dress the part! As a potential retail supervisor, your appearance matters. Show up looking sharp and in line with the company's style. It’s a great way to demonstrate your understanding of the fashion industry and the brand's image.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing candidates take that extra step!
We think you need these skills to ace Retail Clothing Supervisor in East Grinstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Retail Store Manager role. Highlight your previous retail management experience and any achievements that showcase your ability to drive sales and lead a team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved store performance or customer service in the past, and don’t forget to express your enthusiasm for the fashion industry!
Showcase Your Leadership Skills: As a potential supervisor, we want to see your leadership style. Mention any experience you have in training and developing staff, and how you’ve motivated your team to exceed sales targets. This is your chance to shine!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PDA Search & Selection
✨Know Your Numbers
Before the interview, brush up on your understanding of key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to drive sales and improve store performance in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams. Think about times when you successfully trained staff or improved team performance, and be ready to share these stories during the interview.
✨Customer Service is Key
Be prepared to talk about your approach to customer service. Share specific instances where you went above and beyond for a customer or how you trained your team to enhance customer interactions.
✨Dress the Part
Since this role is in the fashion sector, make sure to dress appropriately for the interview. Choose an outfit that reflects the brand's style while also showcasing your personal flair—first impressions matter!
