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For Companies At a Glance
- Tasks: Lead daily store operations and boost sales while providing top-notch customer service.
- Company: Join a leading fashion retailer known for its dynamic work environment and growth opportunities.
- Benefits: Enjoy competitive pay, flexible shifts, and the chance to develop your management skills.
- Why this job: Be part of a vibrant team that values creativity and customer engagement in a fast-paced setting.
- Qualifications: Previous retail or supervisory experience is essential; passion for fashion is a plus!
- Other info: Weekend work is required; perfect for those looking to gain valuable retail management experience.
The predicted salary is between 24000 - 36000 £ per year.
Do you have the skills to fill this role? Read the complete details below, and make your application today.
Location: New Malden
Hours: 39 hours per week
Shift Patterns: 5 days out of 7 (Weekend work included)
Salary: Competitive
An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs.
You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
- Primary Responsibilities
- Increasing Store Profitability & Sales
- You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales.
- Utilising KPI’s to enhance store performance and sales.
- Awareness of store performance, relating to; customer footfall, conversion and average spend.
- Ability to show initiative in product placement and prioritise concession.
- Ensure staff are consistently aware of sales targets and exceeding expectations.
- Ensure staff are trained with regards to visual merchandising.
- Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
- Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
- Monitor and seek continuous improvement on the level of service given to customers.
- Constantly improve product knowledge of your staff and yourself.
- Line manager store assistants.
- Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
- Assist with onboarding and inducting new staff in line with company expectations.
- Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession.
- Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Ability to maintain and enhance successful business relationships.
- Previous experience as a retail supervisor/manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc.
- Experience with supervising teams.
- Confident in supervising small teams and ensuring your team is performing to the best of their ability.
- Exceptional customer service skills.
- Flexible to work weekends and longer shifts when required.
- Happy to be contracted 39 hours per week, with shift flexibility.
- Proficient in administration, reporting and health & safety.
- Previous experience with recruiting, onboarding, training and developing staff.
If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
Assistant Retail Store Manager employer: PDA Search & Selection
Contact Detail:
PDA Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the fashion industry. Being knowledgeable about current styles and customer preferences can help you stand out during interviews, showing that you're passionate about the role and the brand.
✨Tip Number 2
Prepare to discuss your previous experience in retail management or supervision. Think of specific examples where you've successfully increased sales or improved customer service, as these will demonstrate your capability to fulfil the responsibilities of the Assistant Retail Store Manager.
✨Tip Number 3
Showcase your leadership skills by preparing to talk about how you've trained and developed team members in the past. Highlighting your ability to motivate and manage a team effectively will be crucial for this role.
✨Tip Number 4
Be ready to discuss your approach to using KPIs and performance metrics. Understanding how to analyse store performance and make data-driven decisions will be key in demonstrating your fit for the position.
We think you need these skills to ace Assistant Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervision. Emphasise any achievements related to increasing sales, managing teams, and delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Assistant Retail Store Manager role. Mention your understanding of KPIs and how you have used them to improve store performance in previous roles.
Showcase Your Customer Service Skills: In your application, provide examples of how you have demonstrated exceptional customer service in past positions. Highlight any training or mentoring you have provided to staff to enhance their customer interaction skills.
Highlight Team Management Experience: Detail your experience in recruiting, onboarding, and developing staff. Discuss how you have set clear objectives for your team and how you have successfully managed team performance to meet business goals.
How to prepare for a job interview at PDA Search & Selection
✨Showcase Your Leadership Skills
As an Assistant Retail Store Manager, you'll be expected to lead a team. Be prepared to discuss your previous experiences in supervising teams and how you motivated them to achieve sales targets. Use specific examples to illustrate your leadership style.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Prepare to share instances where you went above and beyond for customers or improved service levels in your previous roles. Highlight your understanding of customer needs and how you can enhance the shopping experience.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail, such as footfall, conversion rates, and average spend. Be ready to discuss how you've used these metrics in the past to drive store performance and profitability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you’ve faced in previous roles, particularly in managing staff or improving sales, and how you resolved them. This will demonstrate your ability to think on your feet.
