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- Tasks: Lead daily store operations and boost sales while training staff to deliver top-notch customer service.
- Company: Join a leading fashion retailer known for its dynamic work environment and commitment to excellence.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for career growth in a vibrant retail setting.
- Why this job: Be part of a passionate team, enhance your leadership skills, and make a real impact on store success.
- Qualifications: Previous retail management experience is essential; strong customer service and team supervision skills are a must.
- Other info: Weekend work is required; this role offers a chance to develop your career in the fashion industry.
The predicted salary is between 24000 - 36000 £ per year.
Location: Inverurie
Hours: 39 hours per week
Shift Patterns: 5 days out of 7 (Weekend work included)
Salary: Competitive
An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs.
You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
- Primary Responsibilities
- Increasing Store Profitability & Sales
- You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales.
- Utilising KPI’s to enhance store performance and sales.
- Awareness of store performance, relating to; customer footfall, conversion and average spend.
- Ability to show initiative in product placement and prioritise concession.
- Ensure staff are consistently aware of sales targets and exceeding expectations.
- Ensure staff are trained with regards to visual merchandising.
- Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
- Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
- Monitor and seek continuous improvement on the level of service given to customers.
- Constantly improve product knowledge of your staff and yourself.
- Line manager store assistants.
- Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
- Assist with onboarding and inducting new staff in line with company expectations.
- Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession.
- Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Ability to maintain and enhance successful business relationships.
- Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc.
- Experience with supervising teams.
- Confident in supervising small teams and ensuring your team is performing to the best of their ability.
- Exceptional customer service skills.
- Flexible to work weekends and longer shifts when required.
- Happy to be contracted 39 hours per week, with shift flexibility.
- Proficient in administration, reporting and health & safety.
- Previous experience with recruiting, onboarding, training and developing staff.
If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
Assistant Retail Store Manager employer: PDA Search & Selection
Contact Detail:
PDA Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the fashion industry. Being knowledgeable about current styles and customer preferences will help you stand out during interviews, as it shows your passion for the sector and your ability to connect with customers.
✨Tip Number 2
Prepare to discuss your previous experience in retail management or supervision. Think of specific examples where you've successfully increased sales or improved customer service, as these will demonstrate your capability to fulfil the role effectively.
✨Tip Number 3
Showcase your leadership skills by preparing to talk about how you've trained and developed team members in the past. Highlighting your ability to motivate staff and enhance their performance will be crucial for this position.
✨Tip Number 4
Be ready to discuss your approach to using KPIs to drive store performance. Understanding how to analyse data and make informed decisions based on metrics will be key to demonstrating your strategic thinking during the interview.
We think you need these skills to ace Assistant Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervision, especially in the fashion sector. Use specific examples of how you've increased sales or improved customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention your experience with staff training, customer service, and any relevant KPIs you've worked with to demonstrate your fit for the position.
Highlight Leadership Skills: In your application, emphasise your ability to lead and motivate a team. Provide examples of how you've successfully managed staff, improved performance, and created a positive work environment.
Showcase Customer Service Experience: Detail your experience in delivering excellent customer service. Include specific instances where you went above and beyond to meet customer needs or improve service levels, as this is crucial for the role.
How to prepare for a job interview at PDA Search & Selection
✨Showcase Your Leadership Skills
As an Assistant Retail Store Manager, you'll be expected to lead a team. Be prepared to discuss your previous experiences in supervising teams, highlighting how you motivated staff and improved their performance.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Share specific examples of how you've gone above and beyond for customers in the past, and how you plan to instil that same level of service in your team.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail. Be ready to discuss how you've used KPIs in previous roles to drive sales and improve store performance.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as managing underperforming staff or dealing with customer complaints. Think of examples from your past experience that demonstrate your problem-solving skills and ability to maintain a positive work environment.
