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- Tasks: Lead a dynamic team to boost store sales and deliver top-notch customer service.
- Company: Join a leading fashion retailer with a vibrant and supportive culture.
- Benefits: Competitive salary, flexible shifts, and opportunities for career growth.
- Other info: Exciting environment with potential for personal and professional development.
- Why this job: Make a real impact in the fashion industry while developing your leadership skills.
- Qualifications: Previous retail or supervisory experience and a passion for customer service.
The predicted salary is between 22000 - 29000 £ per year.
Job Description
Job Title: Assistant Retail Store Manager
Location: Newark
Hours: 39 hours per week
Shift Patterns: 5 days out of 7 (Weekend work included)
Salary: £25,573.08
An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs.
You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
- Primary Responsibilities Increasing Store Profitability & Sales
- You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales.
- Utilising KPI’s to enhance store performance and sales.
- Awareness of store performance, relating to; customer footfall, conversion and average spend.
- Ability to show initiative in product placement and prioritise concession.
- Ensure staff are consistently aware of sales targets and exceeding expectations. * Ensure staff are trained with regards to visual merchandising.
- Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
Customer Service
- Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
- Monitor and seek continuous improvement on the level of service given to customers.
- Constantly improve product knowledge of your staff and yourself.
- Line manager store assistants. Staff Management * Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
- Assist with onboarding and inducting new staff in line with company expectations.
- Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession.
- Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Ability to maintain and enhance successful business relationships. Experience & Requirements
- Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc.
- Experience with supervising teams.
- Confident in supervising small teams and ensuring your team is performing to the best of their ability.
- Exceptional customer service skills.
- Flexible to work weekends and longer shifts when required.
- Happy to be contracted 39 hours per week, with shift flexibility.
- Proficient in administration, reporting and health & safety.
- Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you.
Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
Assistant Retail Store Manager employer: PDA Search and Selection Ltd
Contact Detail:
PDA Search and Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Store Manager
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door when it comes to job openings.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and role-specific scenarios. You want to showcase your experience in retail management and customer service, so rehearse how you'll demonstrate your skills.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Retail Store Manager role. Highlight your experience in retail management, customer service, and team supervision. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve increased sales or improved customer service in previous roles. This will help us see the impact you can make.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the fashion industry and how your experience aligns with our needs. Keep it engaging and personal – we love to see your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at PDA Search and Selection Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used metrics like sales figures, customer footfall, and conversion rates in your previous roles. This shows you understand what drives profitability and can contribute to the store's success.
✨Showcase Your Leadership Skills
As an Assistant Retail Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivating, and developing staff. Highlight any specific instances where your leadership directly improved team performance or customer service.
✨Demonstrate Customer Service Excellence
Be ready to share your approach to delivering exceptional customer service. Think of specific situations where you went above and beyond for a customer or improved service standards in your previous roles. This will show that you can set the standard for customer interaction in the store.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the store's current challenges, team dynamics, and expectations for the Assistant Retail Store Manager role. This not only shows your interest but also helps you gauge if the company is the right fit for you.