At a Glance
- Tasks: Support customers with software solutions and deliver technical training.
- Company: Join PcVue Solutions Ltd, a growing tech company in the UK.
- Benefits: Enjoy flexible work conditions and opportunities for personal development.
- Other info: Exciting projects and career growth await in a collaborative environment.
- Why this job: Make a real impact in a dynamic field of industrial automation.
- Qualifications: Degree in relevant fields and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
Scada Software Support Engineer
Pc Vue Solutions Ltd is increasing its UK presence and wants a Software Support Engineer to enhance the UK operation based in Hitchin, Hertfordshire.
As a Software Support Engineer, you will support customers throughout the lifecycle of their projects, from implementation and commissioning to training and ongoing technical support.
Key Responsibilities
- Customer Support & Project Delivery
- Deliver technical training to customers and end users.
- Provide consultancy and technical guidance throughout project delivery.
- Support the design, configuration and implementation of customer‑specific solutions and interfaces.
- Participate in commissioning and deployment activities.
- Deliver after‑sales technical support via telephone, remote access and occasional site visits across the UK and internationally.
- Product Testing & Validation
- Test and validate software releases in collaboration with R&D teams.
- Contribute to software quality assurance and performance improvement initiatives.
- Pre‑Sales Support
- Design and deliver technical demonstrations.
- Support customer meetings, presentations and proof‑of‑concept activities.
About You
Essential Requirements
- Degree in Industrial Automation, Control Systems, Computer Science, Software Engineering or a related discipline.
- Good command of written and spoken English.
- Strong analytical and problem‑solving skills.
- Ability to work independently and collaboratively within a multidisciplinary team.
- Excellent communication and customer‑facing skills.
- Full UK driving licence and willingness to travel occasionally.
Desirable Experience
- Experience with SCADA, HMI, industrial software, automation systems or technical support roles.
- Exposure to customer‑facing project environments.
- Experience gained through graduate schemes, placements or apprenticeships will also be considered.
- Technical Knowledge (one or more of the following)
- SCADA and Industrial Automation systems
- MQTT, OPC, BACnet, Modbus, Siemens S7, IEC protocols
- Python, Java Script, JSON, HTML5, . NET, C#
- SQL Server, Oracle, Cosmos DB or other database technologies
- Microsoft Windows environments
- Cloud platforms including Microsoft Azure and AWS
- Artificial Intelligence and Augmented Reality technologies
Join us if you want to
- Be part of a company with a human face that facilitates collaboration and personal development for everyone.
- Discover a trade in continuous evolution and invest yourself in motivating projects.
- Benefit from flexible work conditions.
- Conditions
Salary
According to profile and experience
Location
- Hitchin, Hertfordshire
- Hybrid Working
Employment Type
- Permanent, Full Time
- GDPR
We collect personal data related to candidates as part of our recruitment and selection processes with a commitment to comply with legal obligations for the protection of personal data.
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Scada Software Support Engineer in Hitchin employer: PcVue GmbH
PcVue Solutions Ltd is an excellent employer that prioritises collaboration and personal development, making it an ideal place for a Scada Software Support Engineer. Located in Hitchin, Hertfordshire, the company offers flexible working conditions and opportunities for continuous learning within a supportive team environment. Employees can expect to engage in meaningful projects while receiving comprehensive training and technical support throughout their career journey.
