Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support young people in a caring environment, helping them develop life skills and routines.
- Company: PCT Care Services, a compassionate organisation dedicated to making a positive difference.
- Benefits: Competitive pay, training opportunities, personal development plans, and meals provided on shift.
- Other info: Flexible shifts available, including paid sleeping nights, with a supportive team atmosphere.
- Why this job: Make a real impact in young people's lives while enjoying a rewarding and fun work environment.
- Qualifications: Must be 22+, hold a full UK Driver’s License, and have relevant childcare experience.
The predicted salary is between 27000 - 30000 £ per year.
About PCT Care Services: PCT Care is a dedicated and compassionate care organisation committed to supporting adults and young people across Norfolk and Suffolk. Our services include high quality domiciliary care, two Special Educational Needs (SEN) schools located in Great Yarmouth and Lowestoft, a nurturing nursery setting and a supportive children's residential home. At the heart of everything we do is a genuine desire to make a positive difference within the lives of those we support.
Who we are looking for: We are looking for experienced, confident and dependable people with a positive outlook to provide a safe and supportive environment for our young people. We provide the best care possible in every moment of our young people's lives which will sometimes mean thinking outside of the box. We are looking for people who can bring professionalism, charisma, life experiences, realism, safeguarding knowledge, and have an understanding of what it takes to be a young person's carer. You must be able to talk and listen to the young people and be alert to signs of distress as well as able to monitor, record and follow up any of these signs. We believe working with people is fun!
We, as a home, are registered to look after children and young people between the age of 8-18 years, 24 hours a day, 365 days a year, with social, emotional and behavioural difficulties. Many people say they find the work rewarding. If you have patience, a passion for people and a positive attitude, then we would love to hear from you!
Benefits of being a Residential Childcare Worker:
- In house and external training opportunities
- To work towards / complete a Diploma level 3 in Residential Childcare or higher
- Personal development plans to support your strengths and weaknesses and any training opportunities you wish to pursue.
- Have the opportunity to make a real difference in a young person's life
- Each day brings a new challenge
- Be part of a supportive and friendly team
- Meals provided whilst on shift
Requirements of being a Residential Childcare Worker:
- Be 22 years or over
- Hold a full UK Driver’s License
- Undertake an Enhanced DBS check (will be provided by us)
- Provide references
There will be an initial induction program and full training will be provided but the following will support your application:
- Having an understanding of report writing
- Medication dispensing awareness
- Clear communication skills
- Have a professional manner
- Hold a relevant NVQ and / or experience to back up application
Shift patterns: Our care is provided 24 hours a day, 365 days a year. We can offer full / part time hours, including paid sleeping nights. The main day is 9.30am-23.00pm. Sleep in is 23.00pm -07.00am for which an additional allowance is paid.
Responsibilities associated with the post in a children's home:
- Direct work with residents – Help the young people establish positive routines, assist with day to day living and life skills, support the young people to reduce risk taking behaviours through key working.
- Safeguarding - Have a positive understanding and knowledge of Safeguarding, know who, what and when to report any and all concerns.
- General – Taking responsibility of the welfare of the home with regard to health and safety and primary care issues, as well as making decisions about the individual residents’ requests and behaviours whilst on shift.
- Positive Communication - Be able to have phone contact, send emails, attend appointments and meetings with professionals and families / carers, compose written reports.
- Administrative work - Record keeping associated with all of the above responsibilities and the daily running of the home.
Duties:
- Supporting and assisting with all care requirements
- Providing companionship and supportive listening
- Observing and reporting any changes
- Preparing meals
- Responding to emergency situations
- Prompting and administering medication
- Accompanying and transporting young people to appointments and/or social events
- Facilitating community and recreational outings, including transport
- Providing support with hobbies, studies, and social activities
PCT Children's Services provides positive reinforcement in all that it does and staff will adopt this approach as part of their practice. This post is subject to a full and satisfactory DBS disclosure.
Job Types: Full-time, Part-time, Permanent
Pay: From £12.91 per hour
Benefits: Casual dress, Company pension, Discounted or free food, Referral programme
Experience: Children's Residential: 1 year (preferred)
Licence/Certification: Diploma Level 3 Childrens Residential (required), Full Drivers Licence (required)
Work Location: In person
Residential Children's Support Worker in Norwich employer: PCT Children's Services Ltd
Contact Detail:
PCT Children's Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Children's Support Worker in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out PCT Care's website and social media. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Residential Children's Support Worker, you'll need to communicate effectively with young people and colleagues. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your life experiences! When discussing your background, highlight any relevant experiences that demonstrate your ability to connect with young people. Whether it's volunteering or personal stories, these can make you stand out as a candidate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Residential Children's Support Worker in Norwich
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for working with young people shine through. Share any personal experiences or stories that highlight why you want to be a Residential Children's Support Worker. We love hearing about what drives you!
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant skills and experiences that match what we're looking for, like your understanding of safeguarding and communication skills. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see your qualifications and enthusiasm without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about PCT Care Services and what we stand for.
How to prepare for a job interview at PCT Children's Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand PCT Care Services' mission and values. Familiarise yourself with their approach to supporting young people and how your experiences align with their goals. This will show that you're genuinely interested in the role and can contribute positively.
✨Showcase Your Skills
Be ready to discuss your relevant experience, especially in safeguarding and communication. Prepare specific examples of how you've handled challenging situations or supported young people in the past. This will demonstrate your ability to think outside the box and provide the best care possible.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how they measure success in their support for young people. This shows that you're engaged and thinking critically about how you can fit into their organisation.
✨Be Yourself
PCT Care Services values authenticity and a positive attitude. Don’t be afraid to let your personality shine through during the interview. Share your passion for working with young people and how you can bring your unique life experiences to the role.