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- Tasks: Empower union members through bargaining, campaigning, and advocacy.
- Company: Join PCS, a dynamic union dedicated to civil service workers.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Why this job: Make a real difference in workers' lives while growing your skills.
- Qualifications: Passion for equality, strong communication, and teamwork skills required.
- Other info: Work in a supportive environment with excellent career growth potential.
The predicted salary is between 47000 - 59000 £ per year.
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning. PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the union’s continued success.
Salary and Location
- London/Regional
- Band 4, London Spine points 27-23
- London starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- Regional Spine points 30-26
- Regional starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments
Qualifications and Experience
- Methods and techniques for bargaining, campaigning and organising
- Basic knowledge of employment rights, equality legislation, discrimination law and working practices
- Understanding of the political processes in the UK and the role and work of trade unions
- Project Management (e.g. Campaigning)
- Impact and use of Digital and IT applications in a trade union
- Evidence of ongoing training and continuing professional development
Main Duties and Responsibilities
- Encouraging participation and recruitment of new members, particularly of under‑represented groups
- Co‑ordinating and working with committees
- Industrial relations and negotiations
- Advocacy and representation
- Organising own work, identifying and setting priorities, and communicating effectively using written and oral channels, including reports and presentations, with a variety of audiences
The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential.
Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.
CLOSING DATE: AT 12 MIDDAY ON MONDAY 26 JANUARY 2026.
INTERVIEWS WILL BE HELD IN PERSON AT PCS CLAPHAM: MONDAY 9 FEBRUARY 2026 AND TUESDAY 10 FEBRUARY 2026.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
- Flexible working (including hybrid working)
- Childcare and family support
- Generous maternity/paternity leave
- 32 days leave and Christmas closure
- Pension scheme
- Employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full‑time, part‑time or job share basis.
Person Specification
- Experience: Encouraging participation and recruitment of new members, particularly of under‑represented groups; Co‑ordinating and working with committees; Industrial relations and negotiations; Advocacy and representation; Project management (e.g. Campaigning)
- Training: Evidence of ongoing training and continuing professional development; Commitment to participation in appraisal and development review process; Commitment to undertake job‑related training
- Knowledge: Understanding of the political processes in the UK and the role and work of trade unions; Basic knowledge of employment rights, equality legislation discrimination law and working practices; Methods and techniques for bargaining, campaigning and organising; Impact and use of Digital and IT applications in a trade union
- Skills: Ability to organise own work; Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences; Ability to identify and set priorities; Ability to build and co‑ordinate teams and networks; Ability to identify, research, analyse and present evidence, including statistics
- Other: Commitment to the application of Equal Opportunities policies and practices at work; Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety); Flexible approach to work and willing to work outside of normal office hours and location on occasions
Benefits and Working Hours
48‑h week with flexible working. Full or part‑time or job share options available. Flexible working (including hybrid working) is encouraged.
Closing Date
The closing date for applications is 12:00 midday on Monday 26 January 2026.
Interview Dates
In‑person interviews will be held at PCS Clapham on Monday 9 February 2026 and Tuesday 10 February 2026.
Industrial Officer employer: PCS
Contact Detail:
PCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industrial Officer
✨Tip Number 1
Get to know the union's culture and values before your interview. Research PCS's recent campaigns and initiatives, so you can show how your skills align with their mission. This will help you stand out as someone who truly understands and cares about the work they do.
✨Tip Number 2
Practice your communication skills! Since you'll be working with a variety of audiences, it's crucial to articulate your thoughts clearly. Try mock interviews with friends or family, focusing on how you can effectively convey your ideas and experiences.
✨Tip Number 3
Network like a pro! Reach out to current or former PCS members on LinkedIn or at events. Ask them about their experiences and any tips they might have for your interview. Building connections can give you insider knowledge and make a lasting impression.
✨Tip Number 4
Don't forget to showcase your passion for equality and representation! Be ready to discuss how you've contributed to these areas in the past. Highlighting your commitment to under-represented groups will resonate well with PCS's goals.
We think you need these skills to ace Industrial Officer
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role of an Industrial Officer and what PCS stands for. Familiarise yourself with our values and how we operate. This will help you tailor your application to show that you're a perfect fit!
Be Clear and Concise: When you're putting together your application, keep it straightforward. Use clear language and avoid jargon. We want to see your skills and experiences shine through without any fluff!
Show Your Passion: Let your enthusiasm for union work come through in your writing. Share why you’re excited about the role and how you can contribute to our mission. We love candidates who are genuinely passionate about making a difference!
Follow the Application Process: Make sure you apply through our website and follow the instructions carefully. Remember, CVs won’t be accepted, so stick to the application format we've outlined. We can't wait to see what you've got!
How to prepare for a job interview at PCS
✨Know Your Union Stuff
Make sure you brush up on your knowledge of trade unions, especially PCS's values and objectives. Understanding the political processes in the UK and how they relate to union work will show that you're genuinely interested and informed.
✨Showcase Your Communication Skills
Since effective communication is key for an Industrial Officer, prepare to demonstrate your ability to convey ideas clearly. Think about examples where you've successfully communicated with diverse audiences, whether through reports, presentations, or face-to-face interactions.
✨Prepare for Bargaining Scenarios
Expect questions around bargaining techniques and strategies. Familiarise yourself with recent trends in employment rights and equality legislation, and be ready to discuss how you would approach negotiations with management.
✨Highlight Your Organising Experience
Be prepared to talk about your experience in encouraging participation and recruitment, especially among under-represented groups. Share specific examples of how you've built networks or led campaigns, as this aligns closely with the role's responsibilities.
