At a Glance
- Tasks: Redesign and optimise customer journeys using Interactive Voice Response technology.
- Company: Leading UK organisation transforming customer contact experience.
- Benefits: Competitive daily rate, remote-first work, and flexible onsite requirements.
- Other info: Join a transformative project with opportunities for professional growth.
- Why this job: Make a real impact on customer experiences in a dynamic telecommunications environment.
- Qualifications: Experience in IVR design and a passion for enhancing customer journeys.
Interactive Voice Response IVR CX Designer £400-430 per day Inside IR35 | Remote-First (1 day per month onsite) | Telecommunications & Customer Experience
We are supporting a leading UK organisation undergoing a significant transformation of its customer contact experience and are looking for an experienced IVR CX Designer to help redesign and optimise customer journeys across voice and conversation.
IVR Customer Experience Designer in London employer: PCR Recruitment Limited
Join a forward-thinking telecommunications company that prioritises innovation and customer satisfaction, offering a remote-first work environment with just one day a month onsite. With a strong focus on employee development and a collaborative culture, this organisation provides excellent opportunities for growth and the chance to make a meaningful impact on customer experiences.
