Lead Media Engineer (L2/L3)
Full-time
Hybrid/Remote Occasionally onsite in west London
Outside IRpd
Working within a media technology consultancy working with major international broadcasters and media companies on cloud-based media asset management, content operations and broadcast supply-chain projects. We're looking for a Lead Media Engineer to act as the L2/L3 escalation point for a client-facing support team, owning QC/transcode platform configuration and designing end‑to‑end media workflows for onboarding new customers.
Requirements
- Deep working knowledge of media workflows - Media Asset Management (MAM such as Delat / Cinergy etc), work order management, content fulfilment (ideally Fabric Insights/TMTInsights), transcoding and QC - at a hands‑on, configuration level (such as Telestream).
- Hands‑on configuration of QC and transcode profiles (e.g. Telestream Vantage, Telestream Qualify or equivalent QC SaaS, AWS MediaConvert).
- Experience designing and standing up end‑to‑end media workflows, including onboarding new customers or platforms from scratch.
- Comfortable acting as the L2/L3 escalation point for issues a front‑line support team can't resolve.
- Solid experience of AWS (S3,AWS console, Cloudwatch etc) and some AWS media‑pipeline services (MediaConvert, messaging queues, Step Functions, Lambda) sufficient to diagnose and resolve issues. ideally Media2Cloud.
- Scripting ability is a plus, not mandatory - conceptual understanding for diagnosis is what matters.
- Experience with workflow/orchestration platforms (e.g. Polaris or similar).
- Ideally some of (not essential)
- Scripting ability (Python or similar) for diagnosis or light automation.
- Experience integrating or migrating between two orchestration/service platforms.
- MAM/PAM platform administration experience (e.g. Iconik or similar).
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Lead Media Engineer - AWS Telestream (L2/L3) in City of London employer: Pcr Digital
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