At a Glance
- Tasks: Lead a team to implement cutting-edge fintech solutions and drive client success.
- Company: Leading European Open Banking provider transforming finance with innovative technology.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and client outcomes.
- Why this job: Join a fast-paced company making a real impact in the fintech sector.
- Qualifications: Experience in leading implementation teams and managing complex API projects.
The predicted salary is between 80000 - 100000 € per year.
Our client is a leading European Open Banking infrastructure provider, powering payments and data access for some of the continent's most ambitious fintechs and financial institutions. They operate at the centre of a rapidly evolving sector, helping businesses move money and access financial data through a single, developer-friendly API. With a strong commercial foundation, a growing client base, and a product that genuinely matters to how modern finance works, this is a business with real momentum.
The role is a senior, dual-focus position sitting at the intersection of Sales and Delivery. You will lead a team of Implementation Engineers while owning the Pre-Sales function, working directly with prospective and existing clients to demonstrate value and bring them successfully onto the platform. This is not a pure management role. You will have personally managed complex API or fintech implementations, and you will bring that hands-on experience into both the team you lead and the strategic accounts you will directly own. You know what good looks like at every stage, from the first technical conversation with a prospect through to go-live. Internally, you will be a key connector between Sales, Product, Engineering, Customer Success, and Support. You set the standard for how implementations are delivered and work to raise that standard continuously.
Key responsibilities
- Team leadership
- Lead, mentor, and develop a team of Implementation Engineers, setting clear expectations and supporting their growth.
- Build a high-performing team culture focused on delivery quality, client outcomes, and continuous improvement.
- Manage workload distribution, ensuring the right resource is applied to the right accounts.
- Define and iterate on implementation processes, tooling, and documentation to improve consistency and efficiency.
- Client implementations
- Take a direct, hands-on role in the implementation of large or strategically important accounts.
- Own the end-to-end delivery lifecycle for complex implementations, from scoping and onboarding through to go-live and handover.
- Ensure implementations are delivered on time, to scope, and to a high standard of technical quality.
- Identify risks early and manage them proactively, keeping clients and internal stakeholders informed throughout.
- Pre-sales
- Own the Pre-Sales function and its strategy, working closely with the Sales team on how implementation capability is positioned.
- Lead or support technical presentations, product demonstrations, and solution design conversations with prospective clients.
- Own RFP and RFI responses, coordinating input from Product, Engineering, and Commercial.
- Act as the technical authority during the sales process, building credibility with both technical and commercial stakeholders on the client side.
- Internal collaboration
- Work closely with Product and Engineering to influence the implementation experience and feed delivery insight into the roadmap.
- Partner with Customer Success and Support on client handovers, ensuring a smooth transition from implementation to BAU.
- Collaborate with Sales on pipeline, account planning, and deal strategy for complex or enterprise opportunities.
What you will bring
- Proven experience leading an implementation or solutions engineering team in a SaaS or fintech environment.
- A track record of personally managing complex, API-based implementations.
- Experience owning or contributing to a Pre-Sales function, including RFP responses and technical sales support.
- You can engage credibly with both technical and non-technical audiences.
- Commercially minded. You understand how implementation quality affects retention, expansion, and client satisfaction.
- Clear, confident communicator who can represent the business in front of C-suite and technical stakeholders.
- Highly organised with strong project management instincts, able to manage multiple complex deliveries in parallel.
- Entrepreneurial approach. In a scaling business, you are as comfortable building new processes as running existing ones.
Head of Presales & Implementation employer: PCN
As a leading European Open Banking infrastructure provider, our client offers an exceptional work environment that fosters innovation and collaboration. Employees benefit from a dynamic culture that prioritises professional growth, with opportunities to lead impactful projects in the rapidly evolving fintech sector. With a strong focus on team development and a commitment to delivering high-quality solutions, this company is an excellent employer for those seeking meaningful and rewarding careers in technology and finance.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Presales & Implementation
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech and SaaS space. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your hands-on experience with complex API implementations. Share specific examples of how you've led teams and delivered successful projects – this will set you apart from the crowd.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to the company directly through our website. A personal touch can make a huge difference. Express your enthusiasm for their mission and how your background aligns with their needs.
✨Tip Number 4
Prepare for those interviews! Research the company’s products and recent developments in the open banking sector. Be ready to discuss how you can contribute to their growth and improve implementation processes. Confidence and knowledge go a long way!
We think you need these skills to ace Head of Presales & Implementation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Presales & Implementation. Highlight your experience with API or fintech implementations and any leadership roles you've had. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help us improve our implementation processes. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and manage complex projects. Numbers and outcomes speak volumes, so don’t shy away from sharing those impressive stats!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at PCN
✨Know Your Stuff
Make sure you brush up on your knowledge of API and fintech implementations. Be ready to discuss specific projects you've managed, the challenges you faced, and how you overcame them. This role is all about demonstrating your hands-on experience, so be prepared to share detailed examples.
✨Showcase Your Leadership Skills
Since this position involves leading a team, think about how you can demonstrate your leadership style. Prepare anecdotes that highlight your mentoring abilities and how you've built high-performing teams in the past. It's important to convey your approach to fostering a culture of continuous improvement.
✨Engage with the Client Perspective
Understand the client's needs and how your previous experiences align with their expectations. Be ready to discuss how you would handle client implementations and what strategies you would use to ensure smooth transitions from implementation to business as usual (BAU).
✨Collaborate Internally
This role requires strong collaboration across various departments. Think about how you've worked with Sales, Product, and Engineering in the past. Be prepared to discuss how you would facilitate communication between these teams to enhance the implementation experience and drive success.
