At a Glance
- Tasks: Lead a team to implement innovative fintech solutions and drive pre-sales strategies.
- Company: Join a leading European Open Banking provider transforming finance with cutting-edge technology.
- Benefits: Competitive salary, career growth, and the chance to shape the future of finance.
- Other info: Collaborative culture with opportunities for professional development and innovation.
- Why this job: Make a real impact in a dynamic sector while leading a talented team.
- Qualifications: Experience in managing complex API implementations and leading teams in a SaaS or fintech environment.
The predicted salary is between 80000 - 100000 € per year.
Our client is a leading European Open Banking infrastructure provider, powering payments and data access for some of the continent's most ambitious fintechs and financial institutions. They operate at the centre of a rapidly evolving sector, helping businesses move money and access financial data through a single, developer-friendly API. With a strong commercial foundation, a growing client base, and a product that genuinely matters to how modern finance works, this is a business with real momentum and they're building the senior team to match.
This is a senior, dual-focus position sitting at the intersection of Sales and Delivery. You will lead a team of Implementation Engineers while owning the Pre‐Sales function, working directly with prospective and existing clients to demonstrate value and bring them successfully onto the platform. This is not a pure management role. You will have personally managed complex API or fintech implementations, and you'll bring that hands‐on experience into both the team you lead and the strategic accounts you'll directly own. You know what good looks like at every stage, from the first technical conversation with a prospect through to go‐live. Internally, you'll be a key connector between Sales, Product, Engineering, Customer Success, and Support. You set the standard for how implementations are delivered and you work to raise that standard continuously.
Key responsibilities
- Team leadership
- Lead, mentor, and develop a team of Implementation Engineers, setting clear expectations and supporting their growth.
- Build a high‐performing team culture focused on delivery quality, client outcomes, and continuous improvement.
- Manage workload distribution, ensuring the right resource is applied to the right accounts.
- Define and iterate on implementation processes, tooling, and documentation to improve consistency and efficiency.
- Client implementations
- Take a direct, hands‐on role in the implementation of large or strategically important accounts.
- Own the end‐to‐end delivery lifecycle for complex implementations, from scoping and onboarding through to go‐live and handover.
- Ensure implementations are delivered on time, to scope, and to a high standard of technical quality.
- Identify risks early and manage them proactively, keeping clients and internal stakeholders informed throughout.
- Pre‐sales
- Own the Pre‐Sales function and its strategy, working closely with the Sales team on how implementation capability is positioned.
- Lead or support technical presentations, product demonstrations, and solution design conversations with prospective clients.
- Own RFP and RFI responses, coordinating input from Product, Engineering, and Commercial.
- Act as the technical authority during the sales process, building credibility with both technical and commercial stakeholders on the client side.
- Internal collaboration
- Work closely with Product and Engineering to influence the implementation experience and feed delivery insight into the roadmap.
- Partner with Customer Success and Support on client handovers, ensuring a smooth transition from implementation to BAU.
- Collaborate with Sales on pipeline, account planning, and deal strategy for complex or enterprise opportunities.
What you'll bring
- Proven experience leading an implementation or solutions engineering team in a SaaS or fintech environment.
- A track record of personally managing complex, API‐based implementations. You've done the job, not just managed people who have.
- Experience owning or contributing to a Pre‐Sales function, including RFP responses and technical sales support.
- You can engage credibly with both technical and non‐technical audiences.
- Commercially minded. You understand how implementation quality affects retention, expansion, and client satisfaction.
- Clear, confident communicator who can represent the business in front of C‐suite and technical stakeholders.
- Highly organised with strong project management instincts, able to manage multiple complex deliveries in parallel.
- Entrepreneurial approach. In a scaling business, you're as comfortable building new processes as running existing ones.
Head of Presales and Implementation in London employer: PCN Media
As a leading European Open Banking infrastructure provider, our client offers an exceptional work environment in London, where innovation meets collaboration. Employees benefit from a dynamic culture that prioritises professional growth, with opportunities to lead impactful projects and engage directly with high-profile clients. The company fosters a supportive atmosphere that encourages continuous improvement and values the contributions of every team member, making it an ideal place for those seeking meaningful and rewarding careers in the fintech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Presales and Implementation in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech and SaaS space. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your hands-on experience with complex API implementations. Share specific examples of how you've led teams and delivered successful projects to demonstrate your value.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and highlight how your background aligns with their needs. A little initiative can go a long way!
✨Tip Number 4
Prepare for those interviews! Research the company’s products and their implementation processes. Be ready to discuss how you can improve their delivery quality and client outcomes. Tailor your approach to show that you understand their business and can contribute from day one.
We think you need these skills to ace Head of Presales and Implementation in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Presales and Implementation. Highlight your experience with API or fintech implementations and any leadership roles you've had. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help us improve our implementation processes. Be genuine and let your personality come through!
Showcase Your Technical Skills:Since this role involves a lot of technical conversations, make sure to highlight your technical expertise in your application. Mention specific projects where you’ve managed complex implementations and how you’ve engaged with both technical and non-technical stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at PCN Media
✨Know Your APIs Inside Out
Since the role involves managing complex API implementations, make sure you brush up on your technical knowledge. Be prepared to discuss specific API projects you've worked on and how you tackled challenges during those implementations.
✨Showcase Your Leadership Style
As a Head of Presales and Implementation, you'll be leading a team. Think about your leadership approach and be ready to share examples of how you've mentored team members or improved team performance in previous roles.
✨Prepare for Client Conversations
You'll need to engage with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms and prepare to discuss how you've successfully navigated client relationships in the past.
✨Demonstrate Your Commercial Mindset
This role requires a strong understanding of how implementation quality impacts client satisfaction and retention. Be ready to discuss how you've contributed to business growth through effective implementation strategies in your previous positions.
