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- Tasks: Help customers find the right parts and ensure smooth operations.
- Company: Join a trusted truck dealer with over 30 years of experience.
- Benefits: Full-time role with continuous training and career development.
- Why this job: Be part of a team dedicated to exceptional service and customer satisfaction.
- Qualifications: Customer service skills and basic computer literacy required.
- Other info: Fast-paced environment with opportunities for growth in the automotive industry.
The predicted salary is between 28800 - 43200 £ per year.
Purfleet Commercials Ltd, operating under the trading name PCL Group Ltd, has over 30 years of experience as a trusted MAN and Renault Truck main dealer. With locations in Surrey, Kent, Essex, and Hertfordshire, PCL Group Ltd specializes in new and used truck sales, parts, general servicing, and major rebuilds. The company prides itself on its commitment to providing exceptional service, as captured in its motto "Serious about Service." Staff members across all locations receive continuous training to ensure efficient and high-quality service. The company is dedicated to keeping commercial vehicles operating smoothly for its customers.
This is a full-time on-site role for a Parts Advisor, located in Cheshunt. The Parts Advisor will handle daily responsibilities such as:
- Assisting customers to identify and purchase the correct parts for their needs
- Providing excellent customer service
- Managing inventory control
- Ensuring seamless communication with the dealership team to support operational efficiency and customer satisfaction
Qualifications:
- Proven skills in Customer Service and ensuring Customer Satisfaction
- Experience with Dealer Management systems and Inventory Control
- Strong Communication and interpersonal abilities
- Basic computer literacy and familiarity with parts management processes
- Ability to work on-site and be a team player in a fast-paced environment
- Prior experience in the automotive or commercial vehicle industry is a plus
Parts Advisor in Cheshunt employer: PCL Group Ltd
Contact Detail:
PCL Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Cheshunt
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings at PCL Group Ltd or can give you a heads-up on who to talk to.
✨Tip Number 2
Prepare for that interview! Research PCL Group Ltd and understand their commitment to service. Be ready to discuss how your customer service skills can help them maintain their motto of being 'Serious about Service.'
✨Tip Number 3
Show off your communication skills! During interviews, make sure to highlight your ability to work with teams and manage inventory. This will demonstrate that you’re not just a parts advisor but a team player who can keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the PCL Group Ltd family.
We think you need these skills to ace Parts Advisor in Cheshunt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your customer service skills and any experience you have with inventory control or dealer management systems. We want to see how your background fits with our commitment to exceptional service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team at PCL Group Ltd. Keep it friendly and professional, just like we do!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant experiences where you’ve successfully communicated with customers or team members.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and ensures you’re considered for the Parts Advisor position. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PCL Group Ltd
✨Know Your Parts
Familiarise yourself with common truck parts and their functions. Being able to discuss specific parts and how they relate to customer needs will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's motto 'Serious about Service.'
✨Communication is Key
Practice clear and concise communication. You’ll need to demonstrate your ability to communicate effectively with both customers and team members, so consider role-playing common scenarios with a friend or family member.
✨Show Your Team Spirit
Be ready to discuss how you work within a team. Highlight any previous experiences where collaboration led to successful outcomes, as this role requires seamless communication with the dealership team to support operational efficiency.
