Senior Partner and Alliances Manager in London

Senior Partner and Alliances Manager in London

London Full-Time 60000 - 80000 € / year (est.) No home office possible
PCI Pal

At a Glance

  • Tasks: Lead and scale partner recruitment and management to drive revenue growth.
  • Company: Join PCI Pal, a leader in secure payment solutions with a dynamic team.
  • Benefits: Enjoy 25 days holiday, flexible work options, and comprehensive health coverage.
  • Other info: Collaborative culture with excellent career development opportunities.
  • Why this job: Make a real impact by shaping partner strategies in a fast-paced environment.
  • Qualifications: Proven experience in building B2B SaaS partnerships and driving revenue.

The predicted salary is between 60000 - 80000 € per year.

PCI Pal is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non‑compliance and data loss. We are integrated to, and resold by, some of the world’s leading customer experience and business communications vendors, as well as major payment service providers. We are currently looking for a Senior Partners & Alliances Manager to join our UK team to lead, scale and evolve our partner recruitment, enablement, and management in the region.

The Senior Partner & Alliances Manager will play a pivotal role in driving PCI Pal’s indirect revenue strategy, accelerating growth through a high‑performing and strategically aligned partner ecosystem. This role is responsible for owning and shaping the partner strategy, identifying and unlocking new routes to market, and ensuring partners are a primary driver of pipeline, revenue, and market expansion. Working closely with the US‑based VP of Partners & Alliances, the position will focus on developing strategic relationships, driving partner engagement, and creating scalable programs that increase pipeline contribution and revenue through indirect channels. This is a highly visible role requiring a blend of strategic thinking, commercial leadership, and hands‑on execution.

Responsibilities

  • Own and execute the UK partner strategy, aligned to global growth objectives and revenue targets
  • Drive indirect revenue growth through strategic partner engagement, pipeline creation, and deal progression
  • Manage, develop, and expand existing PCI Pal partnerships, ensuring deep engagement across partner organisations to maximise retention and growth
  • Identify, prioritise, and secure new strategic partners to expand market reach and capability
  • Build and maintain executive‑level relationships with key partners, acting as a trusted advisor and primary point of contact
  • Lead complex partner negotiations and act as the escalation point for commercial and operational challenges
  • Develop and deliver short‑ and long‑term partner plans that support PCI Pal’s revenue ambitions
  • Ensure partners are fully enabled to position, sell, and deliver PCI Pal solutions effectively
  • Collaborate cross‑functionally to represent partner needs internally, aligning with Sales, Marketing, Product, Engineering, and Customer Success teams

Qualifications

  • Have a proven track record of building and scaling partner ecosystems within B2B SaaS, payments, or contact centre technology
  • Deliver measurable indirect revenue growth through strategic partnerships
  • Have experience working with CCaaS/UCaaS providers and a strong understanding of the contact centre landscape
  • Are commercially driven, self‑motivated, and results‑oriented
  • Are an excellent communicator, able to influence stakeholders and clearly articulate complex solutions
  • Have strong experience managing sales cycles and partner‑led opportunities end‑to‑end
  • Are comfortable using CRM tools (e.g. Salesforce) for pipeline management and forecasting
  • Ideally have knowledge of PCI DSS, payment security, or compliance environments
  • Are willing to travel and represent PCI Pal at partner and industry events
  • Multilingual skills would be a plus

Benefits

  • 25 days holiday, rising to 28 days per annum with length of service
  • Medical, dental and optical insurance cover
  • An exciting and flexible working environment surrounded by friendly and committed co‑workers
  • Electrical Vehicle Scheme incentive
  • Work from anywhere 2 weeks per year policy
  • Reward, benefits and wellbeing hub (offering support, discounts, cashback and savings)
  • Training and development opportunities
  • Ad‑hoc team events, incentives and competitions

Senior Partner and Alliances Manager in London employer: PCI Pal

At PCI Pal, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our UK team is dedicated to empowering employees through comprehensive training and development opportunities, alongside a flexible working environment that promotes work-life balance. With competitive benefits such as generous holiday allowances and health insurance, we ensure our team members feel valued and supported while driving innovation in the SaaS payments sector.

PCI Pal

Contact Detail:

PCI Pal Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Partner and Alliances Manager in London

Network Like a Pro

Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with potential partners and industry leaders, the better your chances of landing that Senior Partner and Alliances Manager role.

Showcase Your Expertise

When you get the chance to chat with hiring managers or partners, don’t hold back! Share your insights on building partner ecosystems and driving revenue growth. This will not only demonstrate your knowledge but also position you as a valuable asset to their team.

Follow Up Like a Boss

After any networking event or interview, make sure to follow up with a thank-you email. It’s a simple way to keep the conversation going and show your enthusiasm for the role. Plus, it keeps you fresh in their minds!

Apply Through Our Website

Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining PCI Pal and being part of our exciting journey.

We think you need these skills to ace Senior Partner and Alliances Manager in London

Partner Strategy Development
Indirect Revenue Growth
B2B SaaS Experience
CCaaS/UCaaS Knowledge
Commercial Acumen
Stakeholder Influence
Sales Cycle Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Partner and Alliances Manager role. Highlight your experience in building partner ecosystems and driving indirect revenue growth, as these are key aspects of the job.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for PCI Pal. Share specific examples of how you've successfully managed partnerships and driven revenue in previous roles. We love a good story!

Showcase Your Communication Skills:As an excellent communicator, you need to demonstrate this in your application. Use clear and concise language, and make sure to articulate your thoughts well. This will give us a taste of how you’ll engage with partners.

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at PCI Pal

Know Your Partners

Before the interview, research PCI Pal's existing partners and their ecosystems. Understand how these partnerships drive revenue and market expansion. This knowledge will help you demonstrate your strategic thinking and show that you're ready to hit the ground running.

Showcase Your Success Stories

Prepare specific examples of how you've successfully built and scaled partner ecosystems in the past. Highlight measurable outcomes, such as revenue growth or successful negotiations, to illustrate your impact. This will help you stand out as a results-oriented candidate.

Understand the Industry Landscape

Familiarise yourself with the B2B SaaS, payments, and contact centre technology sectors. Being able to discuss current trends and challenges will show that you’re not just knowledgeable but also passionate about the industry, which is crucial for a role focused on strategic partnerships.

Engage with Questions

Prepare thoughtful questions to ask during the interview. Inquire about PCI Pal's future partner strategies or how they measure partner success. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.