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- Tasks: Lead sales efforts promoting sustainability and educate customers on eco-friendly device choices.
- Company: Join myhalo, a zero e-waste tech platform making a real difference.
- Benefits: Competitive salary, commissions, and a chance to drive sustainability initiatives.
- Why this job: Be part of a mission to reduce e-waste and promote a sustainable lifestyle.
- Qualifications: Diploma or degree in Business, Sales, or related field; retail experience preferred.
- Other info: Dynamic work environment with opportunities for growth and a focus on eco-friendly practices.
The predicted salary is between 1800 - 2100 £ per month.
myhalo is a zero e-waste sustainability tech platform for users to upcycle, rescue and adopt digital devices. We want to reduce e-waste through education and collaboration with government, education institutions, information & communication technology industry, tech community, partners, retailers and enterprises. Our mission is to build a community that embraces a zero e-waste lifestyle.
Join the PC Dreams Group as an OmniChannel Sustainability Sales Executive to lead sales and acquisition efforts within a specific category, driving sustainability initiatives and delivering exceptional customer experiences across retail and digital channels.
Responsibilities- Educate customers on sustainability-driven purchases, trade-ins, and buyback programs to promote zero e-waste awareness and encourage eco-friendly decisions.
- Collaborate with backend teams to optimize buyback workflows and maintain competitive pricing strategies aligned with circular economy goals.
- Serve as the primary contact for customers across retail and digital channels, ensuring seamless and consistent service delivery.
- Maintain a well-organized and presentable shop environment to support brand reputation and enhance customer satisfaction.
- Guide customers in selecting pre-owned and refurbished electronic devices by providing informed, sustainability-focused product advice.
- Respond to inquiries regarding device upcycling, repair, and trade-in valuations across physical stores and digital platforms.
- Manage buyback transactions by accurately valuing used devices and ensuring compliance with established pricing models.
- Oversee receipt and documentation of incoming devices for trade-in, repair, care, and warranty services to ensure operational accuracy.
- Maintain comprehensive product knowledge and ensure adherence to ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems) standards.
- Implement omnichannel sales strategies by engaging customers through social media, messaging tools, e-commerce platforms, and marketplace listings.
- Promote buyback programs via digital campaigns and online engagement tools to maximize program visibility and customer participation.
- Coordinate digital order fulfillment and logistics to ensure smooth transactions across all retail channels.
- Analyze retail trends and buyback program performance using data analytics to refine sales strategies and optimize product offerings.
- Utilize digital tools such as Excel, Google Sheets, messaging platforms, and CRM systems to enhance operational efficiency and reporting accuracy.
- Ability to ensure compliance with ISO 9001 & ISO 27001, maintaining quality standards and data security integrity.
- Diploma or Degree in Business, Sales, Retail Management, or a related field.
- Experience in retail sales, e-commerce, or customer service, ideally within the consumer electronics sector.
- Strong understanding of buyback programs and their role in driving circular economy initiatives.
- Knowledge of omnichannel retail operations, including digital commerce and social media engagement.
- Ability to communicate with customers in English and Chinese is required due to customer demographic needs.
- Excellent communication and interpersonal skills to engage customers and partners effectively.
- Proficiency in digital tools such as Excel, Google Sheets, and messaging platforms for sales operations.
- Ability to adapt to a fast-paced retail environment while delivering exceptional service.
- Passion for sustainability and commitment to promoting eco-friendly business practices.
- Location: 200 Victoria Street, Bugis Junction, Singapore 188021.
- Work Week: 6 days/week.
- Work Hours: 11:00 AM – 8:00 PM.
- Monthly Salary: $2700 - $3200 (with KPIs & OKRs driven commissions and incentives).
OmniChannel Sustainability Sales Executive employer: PC DREAMS PRIVATE LIMITED
Contact Detail:
PC DREAMS PRIVATE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OmniChannel Sustainability Sales Executive
✨Tip Number 1
Get to know the company inside out! Research myhalo's mission and values, especially their focus on zero e-waste. This will help you tailor your conversations and show that you're genuinely interested in their sustainability initiatives.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and sustainability. Think about how you can demonstrate your passion for eco-friendly practices and your experience in retail or e-commerce.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the myhalo team and contributing to their mission.
We think you need these skills to ace OmniChannel Sustainability Sales Executive
Some tips for your application 🫡
Show Your Passion for Sustainability: When you're writing your application, let your passion for sustainability shine through! We want to see how you connect with our mission of reducing e-waste and promoting eco-friendly practices. Share any personal experiences or projects that highlight your commitment to a zero e-waste lifestyle.
Tailor Your Application: Make sure to customise your application to fit the role of OmniChannel Sustainability Sales Executive. Highlight your relevant experience in retail sales, customer service, or e-commerce, and how it aligns with our goals. This shows us that you understand what we're about and how you can contribute!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors. A polished application reflects your attention to detail!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for before you hit 'send'.
How to prepare for a job interview at PC DREAMS PRIVATE LIMITED
✨Know Your Sustainability Stuff
Make sure you brush up on the latest trends in sustainability and e-waste management. Familiarise yourself with myhalo's mission and how they aim to reduce e-waste. Being able to discuss specific initiatives or programs will show your genuine interest and commitment to their cause.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales achievements, especially in retail or e-commerce. Think about how you can demonstrate your ability to educate customers on sustainability-driven purchases and how you've successfully engaged customers across different channels.
✨Get Comfortable with Digital Tools
Since the role involves using digital tools like Excel and CRM systems, be ready to discuss your proficiency with these platforms. You might even want to bring a few examples of how you've used data analytics to drive sales or improve customer experiences in previous roles.
✨Practice Your Communication Skills
As you'll be interacting with customers in both English and Chinese, practice articulating your thoughts clearly in both languages. Prepare to answer questions about how you would handle customer inquiries and provide informed product advice, ensuring you convey your passion for sustainability throughout.