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- Tasks: Coordinate staff rotas and support bank staff to ensure high-quality care delivery.
- Company: PBS4, a values-led social care organisation focused on neurodisability services.
- Benefits: 29 days annual leave, training opportunities, and employee recognition schemes.
- Why this job: Make a real difference in people's lives while developing your career in social care.
- Qualifications: Experience in rota coordination or workforce planning, ideally in health or social care.
- Other info: Join a passionate team committed to innovation and positive change in social care.
The predicted salary is between 30000 - 42000 £ per year.
PBS4 is seeking a highly organised and proactive Outreach & Rota Coordinator to support the effective delivery of our services. This is a key operational role focused on rota coordination, bank staff engagement, and ensuring continuity of high-quality care across our services.
If you thrive in a fast-paced care environment and enjoy problem-solving, coordinating people, and building strong working relationships this could be the role for you.
About The Role
As Outreach & Rota Coordinator, you will play a central role in ensuring our services are safely staffed and our bank workforce is well supported.
Key Responsibilities Include:
- Creating, managing, and maintaining staff rotas to ensure safe staffing levels across services
- Coordinating short notice cover for sickness, annual leave and emergencies
- Managing and supporting a bank staff workforce, including availability tracking and shift allocation
- Providing aftercare and ongoing engagement with bank workers, ensuring they feel valued, informed and supported
- Liaising closely with Service Managers to understand staffing needs and service priorities
- Supporting recruitment onboarding processes for new bank staff
- Monitoring staffing data, identifying trends, and escalating concerns appropriately
- Ensuring compliance with working time regulations and organisational policies
- Maintaining accurate records using digital rota and HR systems
About You
We are looking for someone who:
- Has experience in rota coordination or workforce planning, ideally within health or social care
- Understands the importance of safe staffing levels and responsive scheduling
- Is confident communicating with frontline care staff and managers
- Can remain calm under pressure and problem-solve quickly
- Has strong administrative and IT skills (rota systems experience desirable)
- Is organised, detail-focused, and able to manage competing priorities
- Demonstrates discretion and professionalism when handling sensitive information
- Experience working with or supporting bank/agency staff in a care setting would be highly advantageous.
About PBS4
PBS4 is a values led social care organisation, providing Neurodisability Services to individuals with Learning Disabilities, Autism and/or behaviours that may challenge. We support people living in their own homes, with their own tenancies, and we utilise Positive Behaviour Support as the framework for the support we provide.
We are a medium-sized organisation supporting people across Hampshire, Dorset, Berkshire, Somerset, the Isle of Wight and Oxfordshire, with a workforce of around 400 employees. The people we support overcome huge challenges every day to achieve exciting things. Some may be big, some may be smaller, but we are committed to celebrating all of these! We are committed to leading by example in how 21st Century clinical support for people with learning disabilities should look. We aim to raise the bar of Positive Behaviour Support in social care!
Why work for us?
- Be listened to and have your direct experience and expertise valued
- Have support from an experienced management and clinical team
- Be celebrated for accomplishing goals with the individual you support
- Have training opportunities that enhance your career development
Benefits include:
- 29 days annual leave (pro rata), rising to 30 days annual leave (pro rata) as of the 1st April, following your 1-year anniversary with PBS4.
- In-house paid induction training, followed by 12 weeks blended e-learning, coaching, and mentoring.
- Additional training opportunities following probation
- DBS check payment
- Legal & General company pension
- Employee recognition scheme
- Earned wage access
- Access to various other benefits through our enhanced Employee Assistance Programme.
- Refer a friend and receive £300.00 for every successful person you refer.
Be the change!
People with learning disabilities should have the same right to an ordinary life as anyone else. They need support from people like you to help them achieve this. If you are passionate about helping people to achieve the life they deserve and thrive of seeing others succeed, then a career with PBS4 is the career for you. We value experience in supporting others, but we warmly welcome people without experience who share our values.
We want to create new ways of working, led by passion and drive for doing what is right, and promote innovation from our teams. Join us on our mission to disrupt social care!
Company Overview
PBS4 provides support to enable people with learning disabilities and challenging behaviour to have independent lives and to live in their own home. Our approach is underpinned by Positive Behaviour Support. Positive Behaviour Support is an approach mostly used to support people with learning disabilities whose behaviours challenge others. The goal is to shift the focus away from reducing challenging behaviour to understanding what that behaviour means and supporting people to get what they need better.
Outreach & Rota Coordinator in Southampton employer: PBS4
Contact Detail:
PBS4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach & Rota Coordinator in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at PBS4. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research PBS4’s values and services. Show us you’re passionate about supporting individuals with learning disabilities and how you can contribute to our mission.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to coordinate staff or manage a crisis. We love hearing about how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at PBS4.
We think you need these skills to ace Outreach & Rota Coordinator in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Outreach & Rota Coordinator role. Highlight your experience in rota coordination and any relevant skills that match what we're looking for. This shows us you’re genuinely interested and have done your homework!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions, especially in a fast-paced environment like ours.
Be Personable: We value strong relationships, so let your personality shine through! Use your cover letter to convey your passion for supporting others and how you connect with people. This will help us see how you'd fit into our team culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at PBS4
✨Know Your Rota Systems
Familiarise yourself with common rota management systems and software. Being able to discuss your experience or knowledge of these tools will show that you're ready to hit the ground running in this role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully managed staffing challenges in the past. Highlight your ability to remain calm under pressure and how you’ve coordinated cover for short notice absences.
✨Build Rapport with Interviewers
Since this role involves liaising with various staff members, practice building rapport during your interview. Show your communication skills by engaging with the interviewers and demonstrating your proactive approach to relationship-building.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage competing priorities and maintain accurate records. Bring examples of how you've kept things organised in previous roles, especially in fast-paced environments like health or social care.