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- Tasks: Lead operations and ensure quality support for individuals with learning disabilities across multiple locations.
- Company: PBS4, a forward-thinking organisation dedicated to improving lives.
- Benefits: Up to £42,000 salary, 29 days annual leave, training opportunities, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your career in social care.
- Qualifications: NVQ Level 5 in Care or equivalent, leadership experience, and a passion for supporting others.
- Other info: Join a mission-driven team focused on innovation and positive change in social care.
The predicted salary is between 33600 - 50400 £ per year.
Salary: Up to £42,000 per annum (dependent upon experience)
Location: Southampton & Isle of Wight with expected travel across all PBS4 locations (Hampshire, Dorset, Somerset, Berkshire, Oxfordshire and Isle of Wight)
Type of Contract: Permanent, Full-time (37.5 hours). Driver required and willing to travel across all locations as required.
About The Role
The Deputy Operations Manager will report directly to the Operations Manager and will have accountability and delegated CQC responsibility for the support provided across PBS4, and for safely and effectively delegating CQC responsibilities to managers across the organisation. There may be a requirement to take on a registration, either Ofsted or CQC, in the future as part of this role.
You will be responsible for ensuring effective management of the support provisions, ensuring that people's support needs are being met, risk assessments and risk management guidelines are up to date and followed, advice and guidance from the Operations Manager and Chief Operations Officer are implemented, quality standards are maintained, and continuous improvement is demonstrated. You will also hold responsibility for supporting with New Business. This will involve stakeholder communications, set up, development and management of new transitions, liaising with commissioners and social workers. You will also need to work with an individual's current provider to ensure a smooth transition and the effects this may have on them. Additionally, the role is essential in the development of new support teams in PBS4.
The Deputy Operations Manager will need to work closely with the Clinical team, Finance, HR and Recruitment, alongside the Enablement Managers and Enablement Assistants, to ensure process is streamlined and fit for purpose and that all departments are aligned in reaching the desired outcomes for the people we support. There will be organisation-wide on call responsibilities as part of the Deputy Operations Manager position.
Why work for us?
- Be listened to and have your direct experience and expertise valued
- Have support from an experienced management and clinical team
- Be celebrated for accomplishing goals with the individual you support
- Have training opportunities that enhance your career development
- 29 days annual leave (pro rata), rising to 30 days annual leave (pro rata) as of the 1st of April, following your 1-year anniversary with PBS4
- Access to Blue Light Card Scheme and Discounts for Carers
- Access to Continuing Professional Development (CPD)
- DBS check paid for
- Pension
- Employee Assistance Programme via Health Assured
- Access to Key Worker benefits and our employee recognition scheme
- Refer a friend and get £300 for every successful person you refer
About You
- NVQ Level 5 in Care or equivalent relevant qualification
- Experience of managing personalised support provisions for people with a Learning Disability, Autism and Challenging Behaviour covering multiple locations
- Experience of managing budgets and financial information
- Experience of leadership and mentoring/supervising team members
- Ability to provide quality supervision, performance appraisal and leadership.
- Ability to prioritise workload, manage own time, delegate tasks and meet deadlines
- Driver with access to own Vehicle
About PBS4
People with learning disabilities should have the same right to an ordinary life as anyone else. They need support from people like you to help them achieve this. If you are passionate about helping people to achieve the life they deserve and thrive of seeing others succeed then a career with PBS4 is the career for you. We value experience in supporting others, but we warmly welcome people without experience who share our values. We want to create new ways of working, led by passion and drive for doing what is right, and promote innovation from our teams. Join us on our mission to disrupt social care. PBS4 provides support to enable people with learning disabilities and challenging behaviour to have independent lives and to live in their own home. Our approach is underpinned by Positive Behaviour Support. Positive Behaviour Support is an approach mostly used to support people with learning disabilities whose behaviours challenge others. The goal is to shift the focus away from reducing challenging behaviour to understanding what that behaviour means and supporting people to get what they need better.
Deputy Operations Manager (Similar level to Regional Manager/Area Manager) in Southampton employer: PBS4
Contact Detail:
PBS4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Operations Manager (Similar level to Regional Manager/Area Manager) in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to support and care, especially around learning disabilities. This will help you align your answers with what they’re looking for and show that you’re genuinely interested.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on your leadership experience and how you've managed teams or projects in the past. Being confident in your responses can make all the difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission to disrupt social care and support those with learning disabilities.
We think you need these skills to ace Deputy Operations Manager (Similar level to Regional Manager/Area Manager) in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Operations Manager role. Highlight your relevant experience in managing support provisions and working with diverse teams, as this will show us you understand what we're looking for.
Showcase Your Passion: We want to see your enthusiasm for supporting people with learning disabilities. Share specific examples of how you've made a difference in previous roles or how you plan to contribute to our mission at PBS4.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate directness, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at PBS4
✨Know Your Stuff
Make sure you understand the role of a Deputy Operations Manager inside out. Familiarise yourself with CQC responsibilities, risk management guidelines, and how to effectively manage support provisions. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed personalised support for individuals with learning disabilities or challenging behaviour. Highlight your leadership skills and how you've mentored team members, as this is crucial for the position.
✨Demonstrate Your Passion
PBS4 is all about helping people achieve an ordinary life. Be ready to share why you’re passionate about supporting individuals with learning disabilities. Talk about your values and how they align with the mission of PBS4, showing that you’re not just looking for a job, but a meaningful career.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. Inquire about the current challenges the team faces, how success is measured in the role, or what opportunities there are for professional development. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
