At a Glance
- Tasks: Lead the spa team, ensuring top-notch guest experiences and smooth operations.
- Company: Join the Hyatt family, a global leader in hospitality with a focus on inclusivity.
- Benefits: Enjoy 12 free hotel nights yearly, discounts for friends and family, and continuous learning opportunities.
- Other info: Be part of a diverse team that values individuality and promotes well-being.
- Why this job: Make a real impact in luxury spa management while growing your career in a supportive environment.
- Qualifications: Experience in spa management and a passion for delivering exceptional service.
The predicted salary is between 35000 - 42000 £ per year.
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the Spa Manager role:
- Oversee day-to-day operations of the spa, ensuring a smooth and efficient workflow as well as high levels of guest engagement and satisfaction.
- Support with the hiring and supervision of spa colleagues. Organise scheduling, performance evaluations, and provide ongoing training to ensure the team delivers excellent services.
- Monitor and manage spa inventory, including products, equipment, and supplies. Ensure that all necessary items are stocked and available, and coordinate orders and deliveries as needed.
- Assist in budgeting and financial management to support the overall financial health of the spa.
About you:
- Proven experience in spa management, demonstrating strong organizational and multitasking skills to support the Spa Director and ensure smooth spa operations.
- Possess extensive knowledge of luxury spa operations and treatments as well as having an excellent understanding of health and safety regulations.
Benefits of the Spa Manager role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Spa Manager employer: PBL Magazine
The Royal Crescent Hotel & Spa is an exceptional employer, offering a unique opportunity to work in a prestigious 5-star environment in the beautiful city of Bath. With a strong focus on employee growth and development, we foster a collaborative work culture that values excellence in guest service and teamwork. Our commitment to staff training, alongside competitive benefits and a luxurious setting, makes this an ideal place for those seeking a meaningful and rewarding career in hospitality.
