At a Glance
- Tasks: Manage employee benefits, liaise with clients and providers, and conduct in-depth financial analysis.
- Company: Join a dynamic organisation committed to employee wellbeing and development.
- Benefits: Enjoy matched pension contributions, life assurance, lifestyle discounts, and generous annual leave.
- Other info: Participate in charity events and enjoy social activities with your team.
- Why this job: Make a global impact while learning from industry experts in a fast-paced environment.
- Qualifications: Positive attitude, strong communication skills, and previous employee benefits experience preferred.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Liaising with product providers, HR and other third parties as well as conducting client research consisting of in-depth analysis of many different types of financial contracts.
- Responding promptly to client enquiries regarding their existing arrangements, renewals and any changes in circumstances, including scheduling of renewals and re-enrolment dates.
- Supporting Consultants to onboard new clients, ensuring the benefit package meets the clients' needs and all reports / market analysis / account manager process guides / summary of benefits are produced within agreed timeframes.
- Working in conjunction with the relevant Consultant to ensure that client expectations are exceeded in terms of the service levels and information provided.
- Generating market intelligence and key information regarding potential new opportunities to develop clients and increase the NFP portfolio.
- Producing detailed policy summaries, recommendation reports and portfolio valuations for client review meetings.
- Ensuring knowledge is refreshed and up to date concerning products, liaising with Head of Risk as well as Providers.
- Keeping up to date with all relevant product, legislative and technical changes, as required.
Qualifications and requirements
- A positive attitude and behaviours, demonstrating an awareness and willingness to respond to customers to exceed their needs, requirements, and expectations.
- Strong communication skills, able to express themselves clearly and positively, both verbally and in written communication.
- Excellent organisation skills, able to prioritise customer needs above all else.
- Attention to detail, able to work at a fast pace and enjoys being busy.
- Previous Employee Benefits experience preferred.
- BA or BS degree preferred or equivalent experience.
About NFP and what you’ll love about working here
- Working in a dynamic, fast-paced organisation in an exciting industry.
- The opportunity to do globally impactful work from day one.
- Learning from industry and business line specialists with decades of experience.
- A huge variety of projects to work on and challenges to solve.
- Our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being.
- A rich suite of employee benefits and out-of-work perks.
Benefits
- Matched employer pension contributions.
- Life Assurance and Group Income Protection.
- Lifestyle discounts for well-known brands.
- Work-life balance.
- Opportunity for hybrid working.
- Generous annual leave allowance.
- Health and wellbeing.
- Comprehensive Private healthcare.
- Healthcare cash plan.
- Additional days off throughout the year to focus on your wellbeing.
- Charity and community work.
- Numerous charity fundraising challenges and events throughout the year.
- Opportunities to volunteer and give back to the community.
- Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of work.
Social
- Two large employee events every year for summer and Christmas.
- Enjoy out-of-work events and socials to get to know your team better.
- Good office locations with plenty of opportunity to socialise outside of work.
Inclusion and belonging
- A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board.
- Inclusive policies and procedures to ensure all of our people are treated fairly.
- Access to Business Resource Groups that can support with multiple key challenges.
NFP is an inclusive Equal Employment Opportunity employer.
Employee Benefits Account Manager in Birmingham employer: PBL Insurance Limited
NFP is an exceptional employer that prioritises a People First culture, ensuring your wellbeing and professional development are at the forefront of our mission. With a dynamic work environment, generous benefits including matched pension contributions, comprehensive healthcare, and opportunities for hybrid working, you will thrive in a supportive atmosphere that values both your career and personal life. Join us to engage in globally impactful work while enjoying a rich suite of perks and a commitment to community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Benefits Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Employee Benefits Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their employee benefits offerings and think about how your skills can enhance their services. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Employee Benefits Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Benefits Account Manager role. Highlight your relevant experience and skills that match the job description, especially your communication and organisational abilities.
Showcase Your Experience:If you've got previous experience in employee benefits or client management, flaunt it! Use specific examples to demonstrate how you've exceeded client expectations or handled complex financial contracts.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We want to see your personality shine through while still being professional!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PBL Insurance Limited
✨Know Your Benefits Inside Out
Make sure you have a solid understanding of employee benefits and the specific products offered by the company. Research common financial contracts and be ready to discuss how they can meet client needs. This will show your expertise and readiness to engage with clients.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in the role. Prepare examples of how you would handle inquiries, renewals, or changes in circumstances. This will demonstrate your problem-solving skills and ability to exceed client expectations.
✨Showcase Your Communication Skills
Since strong communication is key, practice articulating your thoughts clearly and positively. Consider doing mock interviews with friends or family to refine your verbal and written communication skills, ensuring you can express complex information simply.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends and legislative changes in employee benefits. Being knowledgeable about current market intelligence will not only impress your interviewers but also show your commitment to continuous learning and professional development.
