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- Tasks: Build and maintain client relationships while driving sales and account growth.
- Company: Join a dynamic team at PayStream Accounting Services in Altrincham.
- Benefits: Earn a competitive salary with commission, plus 24 days holiday and more!
- Other info: Enjoy hybrid working options and professional development opportunities.
- Why this job: Make an impact in a supportive culture that values your growth and success.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
PayStream Accounting Services Limited are looking to enhance our Sales Team and have an opening for a Client Relationship Manager who will be based in our Altrincham office. The basic salary for this role is £30,000, plus commission. Expected OTE for this role is £45,000. Hours of work are Monday to Friday, 09:00 to 17:30. Hybrid working on offer subject to training/probation.
To be successful in this role you will be someone who has strong sales experience and can develop relationships that deliver profitable business and enhance our already well-established reputation with recruitment agencies. You will be building and maintaining relationships with new and existing clients.
The Role:
- To make a minimum of 30 outbound calls per day and a minimum of 2 hours talk time per day
- Generate referrals from existing PayStream clients by telephone, email, LinkedIn and face-to-face-based activity
- Manage and grow a portfolio of warm clients, building on established relationships and maximise current opportunities and identify new ones
- Take ownership of ongoing account management, ensuring a consistently high level of customer service and client satisfaction
- Attend offsite client meetings and hospitality events to strengthen relationships and support business development
- To work to a strategy for new business development and account growth with the Key Account Director
- Profile existing accounts to understand any cross and upsell opportunities
- Develop understanding of client requirements to design and implement effective commercial strategies and key drivers that support business growth
- Monitor account performance, using insights and data to identify trends, inform strategy and drive continuous improvement
The Person:
- Hardworking and approachable
- Self-motivation and the ability to be motivated by targets
- Sales and customer service skills
- Strong communication skills
- Organised
- Has a passion for excellent client service
- Strong networking and relationship building skills
Requirements:
- Minimum grade C in Maths and English GCSE (or equivalent)
- Extensive B2B sales experience, ideally within a field sales role
- Track record of working towards sales KPIs including calls
- Hands-on experience with multiple sales techniques (including cold calls)
- Strong industry knowledge (payroll, umbrella or finance), or come from a recruitment background
Progression:
- Professional qualification financial support with up to 6 days paid study leave for professional qualifications
- Training and personal development
- Clear objectives and paths for progression
Holidays:
- 24 days plus Bank Holidays which increase with length of service
- Plus your birthday off
Benefits:
- Great Place To Work Certified!
- Company social events, treats and rewards
- Casual dress everyday
- Long service awards
- Enhanced maternity/paternity benefits
- Access to mental health first aiders and a support service
- Free fresh fruit delivered twice a week
- Personal accident cover
- Being part of an amazing culture within a company that have Investors In People Gold
PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Client Relationship Manager in Altrincham employer: Paystream
Contact Detail:
Paystream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Altrincham
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or even at local events. Building relationships can lead to referrals and insider info about job openings.
✨Tip Number 2
Practice your pitch! You never know when you might meet someone who could help you land that Client Relationship Manager role. Be ready to talk about your experience and how you can bring value to their team.
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reinforce those connections!
✨Tip Number 4
Don’t forget to check our website regularly for new openings! We’re always looking for talented individuals like you to join our team, and applying directly through our site can give you an edge.
We think you need these skills to ace Client Relationship Manager in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your sales experience and relationship-building skills, as these are key for us. Use specific examples that showcase how you've successfully managed client accounts in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about client relationships and how you can contribute to our team. Be sure to mention any relevant industry knowledge you have, especially in payroll or finance.
Showcase Your Communication Skills: Strong communication is vital for this role. In your application, demonstrate your ability to convey ideas clearly and effectively. Whether it's through your writing style or the way you present your achievements, let us see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Paystream
✨Know Your Numbers
As a Client Relationship Manager, you'll need to demonstrate your sales prowess. Be prepared to discuss your previous sales figures, KPIs, and how you achieved them. This shows that you understand the importance of targets and can back up your claims with solid data.
✨Showcase Your Relationship Skills
Since building and maintaining client relationships is key, think of specific examples where you've successfully nurtured a client relationship. Prepare anecdotes that highlight your communication skills and ability to enhance client satisfaction, as this will resonate well with the interviewers.
✨Research PayStream Thoroughly
Familiarise yourself with PayStream's services, values, and recent news. Understanding their position in the payroll and finance industry will help you tailor your responses and show genuine interest in the company, which can set you apart from other candidates.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating client interactions or sales calls. Practise common scenarios you might face in the role, focusing on how to handle objections and close deals. This will demonstrate your readiness for the job and your proactive approach.