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- Tasks: Ensure accuracy of transactional data and resolve discrepancies in international money transfers.
- Company: Join Paysend, a global leader in money transfer services.
- Benefits: Competitive salary, flexible work arrangements, and continuous learning opportunities.
- Why this job: Make a global impact while accelerating your career in a dynamic environment.
- Qualifications: Education in Finance and strong analytical skills required.
- Other info: Collaborate with international teams and thrive in a principle-driven culture.
The predicted salary is between 36000 - 60000 £ per year.
As a Reconciliation Analyst at Paysend, you will play a key role in ensuring the accuracy and integrity of transactional data related to our international money transfer business. You’ll be responsible for reconciling daily transaction volumes, resolving discrepancies between internal records and partner data, calculating monthly partner fees, and supporting accurate billing. Your work will involve close collaboration with internal teams, external partners, and the settlement team to manage pending transactions, disputes, and refunds. You’ll also be instrumental in onboarding new partners, ensuring data alignment, and continuously improving reconciliation processes through testing and reporting.
What You’ll Do (Responsibilities):
- Reconcile daily partner transactional volume related to Paysend’s business of international money transfer.
- Contact internal Paysend departments in order to understand discrepancies between internal transactional data and external partner data, at a granular level.
- Contact partners for resolution of pending transactions should interaction with internal teams and stakeholders do not yield resolution.
- Understand partner’s fees according to operating agreement, calculate monthly partner’s fees and ensure its accuracy on partner’s fee invoice/billing.
- Maintain proper dispute documentation (proof of delivery from partners), as applicable.
- Maintain customer tickets and requests.
- Engage with the settlement team on resolution of bank settlement matters.
- Oversee refunds processing and tracking for company partners and payment aggregators.
- Monitor reconciliation reports for data accuracy and proactively raise issues.
- Actively participate in new partner onboarding, identifying data requirements and possible data gaps.
What You’ll Need To Be Successful In This Role:
- Education in Finance.
- Ability to work with limited supervision; self-starter.
- Quick learner and performer.
- High level of attention to detail.
- Experience with high volumes of transactional data and ability to perform complex data analysis.
- A highly motivated personality who likes to challenge and collaborate across lines of business while at the same time driving results.
- Advanced Excel skills and MS applications.
- Preferred experience in financial services, money transmission, and fast-paced consumer services with huge volume of data.
- Hybrid work environment with a requirement for 2-3 days a week in the Serbian office.
- English language - B2 and higher.
Why Join Paysend?
- Make a Global Impact: Directly impact millions of users worldwide.
- Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities.
- Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more.
- Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible.
- Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements.
Reconciliation Analyst employer: Paysend
Contact Detail:
Paysend Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reconciliation Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the finance and reconciliation space, especially those who work at Paysend or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for your interviews by brushing up on your Excel skills and understanding transactional data analysis. Be ready to discuss how you've tackled discrepancies in the past – real examples will make you stand out!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight your passion for international money transfers and how you can contribute to improving reconciliation processes at Paysend.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show that you're genuinely interested in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Reconciliation Analyst role.
We think you need these skills to ace Reconciliation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reconciliation Analyst role. Highlight your experience with transactional data and any relevant financial services background. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences make you a great fit. Don’t forget to mention your attention to detail and ability to work independently.
Showcase Your Excel Skills: Since advanced Excel skills are a must, consider including specific examples of how you've used Excel in past roles. Whether it’s complex data analysis or creating reports, we want to know how you’ve leveraged these skills effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Paysend
✨Know Your Numbers
As a Reconciliation Analyst, you'll be dealing with a lot of transactional data. Brush up on your financial knowledge and be ready to discuss how you would approach reconciling discrepancies. Familiarise yourself with common metrics and calculations related to partner fees, as this will show your understanding of the role.
✨Showcase Your Attention to Detail
This role requires a high level of accuracy, so be prepared to demonstrate your attention to detail during the interview. You might be asked to solve a hypothetical discrepancy or analyse a sample dataset. Practise explaining your thought process clearly and methodically.
✨Prepare for Collaboration Questions
Since you'll be working closely with internal teams and external partners, expect questions about teamwork and conflict resolution. Think of examples from your past experiences where you successfully collaborated to resolve issues or improve processes. This will highlight your ability to work across lines of business.
✨Familiarise Yourself with Paysend
Do your homework on Paysend and its international money transfer business. Understand their services, target markets, and any recent news. This knowledge will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the company.
