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- Tasks: Ensure accuracy of transactional data and resolve discrepancies in international money transfers.
- Company: Join Paysend, a global leader in money transfer services.
- Benefits: Competitive salary, flexible work arrangements, and career development opportunities.
- Why this job: Make a real impact on millions of users while growing your career.
- Qualifications: Education in Finance and strong analytical skills required.
- Other info: Dynamic hybrid work environment with opportunities for collaboration across global teams.
The predicted salary is between 28800 - 48000 £ per year.
As a Reconciliation Analyst at Paysend, you will play a key role in ensuring the accuracy and integrity of transactional data related to our international money transfer business. You’ll be responsible for reconciling daily transaction volumes, resolving discrepancies between internal records and partner data, calculating monthly partner fees, and supporting accurate billing. Your work will involve close collaboration with internal teams, external partners, and the settlement team to manage pending transactions, disputes, and refunds. You’ll also be instrumental in onboarding new partners, ensuring data alignment, and continuously improving reconciliation processes through testing and reporting.
What You’ll Do (Responsibilities):
- Reconcile daily partner transactional volume related to Paysend’s business of international money transfer.
- Contact internal Paysend departments in order to understand discrepancies between internal transactional data and external partner data, at a granular level.
- Contact partners for resolution of pending transactions should interaction with internal teams and stakeholders do not yield resolution.
- Understand partner’s fees according to operating agreement, calculate monthly partner’s fees and ensure its accuracy on partner’s fee invoice/billing.
- Maintain proper dispute documentation (proof of delivery from partners), as applicable.
- Maintain customer tickets and requests.
- Engage with the settlement team on resolution of bank settlement matters.
- Oversee refunds processing and tracking for company partners and payment aggregators.
- Monitor reconciliation reports for data accuracy and proactively raise issues.
- Actively participate in new partner onboarding, identifying data requirements and possible data gaps.
What You’ll Need To Be Successful In This Role:
- Education in Finance.
- Ability to work with limited supervision; self-starter.
- Quick learner and performer.
- High level of attention to detail.
- Experience with high volumes of transactional data and ability to perform complex data analysis.
- A highly motivated personality who likes to challenge and collaborate across lines of business while at the same time driving results.
- Advanced Excel skills and MS applications.
- Preferred experience in financial services, money transmission, and fast-paced consumer services with huge volume of data.
- Hybrid work environment with a requirement for 2-3 days a week in the Serbian office.
- English language - B2 and higher.
Why Join Paysend?
- Make a Global Impact: Directly impact millions of users worldwide.
- Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities.
- Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more.
- Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible.
- Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements.
Reconciliation Analyst employer: Paysend Group Ltd.
Contact Detail:
Paysend Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reconciliation Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the finance and reconciliation space, especially those who work at Paysend or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills and understanding transactional data analysis. Be ready to discuss how you've tackled discrepancies in the past – real examples will make you stand out!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you're excited about working with international money transfers and how you can contribute to improving reconciliation processes.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind and show that you're genuinely interested in the position. Plus, it’s a great chance to reiterate your key strengths.
We think you need these skills to ace Reconciliation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reconciliation Analyst role. Highlight your experience with transactional data and any relevant financial services background. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences make you a great fit. Don’t forget to mention your attention to detail and ability to work independently.
Showcase Your Analytical Skills: Since this role involves complex data analysis, be sure to include examples of how you've successfully handled high volumes of data in the past. We love seeing how you’ve tackled challenges and driven results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Paysend!
How to prepare for a job interview at Paysend Group Ltd.
✨Know Your Numbers
As a Reconciliation Analyst, you'll be dealing with a lot of transactional data. Brush up on your financial knowledge and be ready to discuss how you’ve handled large volumes of data in the past. Be prepared to share specific examples of how you resolved discrepancies or improved processes.
✨Excel Skills are Key
Since advanced Excel skills are a must for this role, make sure you’re comfortable with functions, pivot tables, and data analysis techniques. You might even want to prepare a quick demo or example of how you've used Excel to solve a problem in your previous roles.
✨Collaboration is Crucial
This role involves working closely with various teams and partners. Think of examples where you successfully collaborated with others to resolve issues or improve processes. Highlight your communication skills and your ability to work independently while still being a team player.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving a discrepancy between internal records and partner data. Practice articulating your thought process and the steps you would take to ensure accuracy and integrity in your work.
