Technical Pre-Sales Specialist

Technical Pre-Sales Specialist

Join Paysafe as a Technical Pre‑Sales Specialist and play a pivotal role in driving strategic enterprise engagements. As the lead technical advisor in the pre‑sales cycle, you’ll partner closely with our Enterprise Sales team and collaborate cross‑functionally with Product, Engineering, and Client Delivery to shape and advance complex deals. You’ll act as a trusted consultant, uncover client pain points, lead in-depth discovery sessions, and tailor solution narratives to resonate with diverse audiences, from technical architects to executive stakeholders.

About Paysafe

Paysafe is a leading payments platform with 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees across 12+ countries. Our platform connects businesses and consumers through 260 payment types in 48 currencies, offering mobile‑initiated transactions, real‑time analytics, and a blend of brick‑and‑mortar and online payment solutions. Further information is available at www.paysafe.com.

Responsibilities

• Engage prospective clients throughout the sales process, understanding their business model and objectives.
• Propose appropriate product and technical integration solutions for onboarding, processing, funding, and reporting.
• Create mock data and simulate payment flows for client presentations.
• Translate client business goals into effective technical solutions and communicate them to both technical and non‑technical audiences.
• Identify special requirements, initiate internal discussions, and collaborate with product and tech teams to evaluate feasibility.
• Support functional and technical elements of RFIs/RFPs.
• Collaborate with the Enterprise Sales Team to position Paysafe correctly in the sales conversation.
• Document solutions for future reference: technical and non‑technical business processes and user flows.
• Create client‑facing demo applications and contribute relevant content to the developer centre.
• Collaborate with cross‑functional teams to support product roll‑outs and provide input on future feature sets and capabilities.
• Track all presales cases in Salesforce.
• Escalate issues and propose improvements to Development, Product, and/or Operations teams.
• Provide training to other teams as required.

Technical Skills

• Proficient in JAVA, XML, JSON, REST, and SOAP.
• Strong SQL skills, including authoring ad‑hoc queries.
• Experience with API integration and testing using Postman, Swagger/OpenAPI.
• Familiarity with cloud platforms (AWS, Azure, or GCP).
• Knowledge of API authentication standards (OAuth 2.0, JWT) and payment security compliance (PCI DSS).
• Skilled in using Git/GitHub, Jira, and Confluence.
• Familiarity with CI/CD pipelines and automated testing frameworks.
• Experience creating and managing demo environments for enterprise client presentations.

Education, Experience & Skills

• University degree in Computer Science, Engineering, Mathematics, or related technical discipline.
• 5+ years in a client‑facing technical pre‑sales, solutions consulting, or technical account management role, ideally in payments, fintech, or enterprise SaaS.
• Experience working with payment gateways, eCommerce platforms, and/or retail POS integrations is highly desirable.
• Proficiency with Salesforce CRM and collaboration tools (Jira, Confluence).
• Ability to translate complex technical concepts into clear business language for diverse audiences.
• Solution‑driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team.
• Excellent time management, organisation, and planning skills; able to manage multiple priorities under pressure.
• Skilled at building trust and influencing stakeholders at all levels.
• Collaborative team player who thrives in cross‑functional, global environments.
• Motivated, innovative thinker who understands the value of process and structure.
• Willingness and flexibility to travel for client engagements.

Benefits & Perks

• Flexible working hours.
• Option to buy or sell holiday and carry over up to 5 days into the next year.
• Social events on our roof‑top terrace with views of St Paul’s Cathedral.
• Fully equipped facilities including showers, hairdryers, straighteners, and fresh towels.
• Free breakfast, fresh fruit, and snacks.
• Dedicated wellbeing room.
• Enhanced paid family policies.
• £50 credit into Skrill and Neteller wallets upon joining.
• Discounts on memberships via Vitality (gyms, leisure centres, yoga/Pilates).
• Support purchasing Apple and LG products via Stormfront technology.
• Participation in six employee‑led equality communities.
• Four paid charity days.
• Summer hours (June–August) with a 3 pm finish every Friday.
• Private health insurance (pre‑existing conditions included), dental insurance, income protection, life assurance and more.

What to Expect Next

• Phone screen with Talent Acquisition.
• Video interview with the Hiring Manager.
• In‑person interview.
• Final HR interview with Talent Acquisition.

If you’re successful, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

Seniority Level

• Not Applicable

Employment Type

• Full‑time

Job Function

• Sales, Business Development, and Customer Service

Industries

• Gambling Facilities and Casinos
• IT Services and IT Consulting
• Technology, Information and Internet