Senior Procurement Operations Specialist

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry‑leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile‑initiated transactions, real‑time analytics and the convergence between brick‑and‑mortar and online payments.

This senior specialist‑level role supports the delivery of advanced procurement operations, including spend reporting, analytics preparation, dashboards, workflow documentation, repository upkeep, and procurement general reporting, and management of procurement related tools and repositories. It focuses on procurement operations, governance, data integrity, reporting, systems support, and process execution within the Procurement ecosystem. The Senior Specialist partners closely with Procurement Operations leadership, Finance, Strategic Sourcing, and cross‑functional business stakeholders to ensure accurate reporting, efficient workflows, compliant processes, and well‑maintained procurement documentation.

Core Competencies

• Strong analytical skills and data accuracy discipline
• Advanced Excel and reporting proficiency
• Ability to document processes and workflows clearly
• Strong organization and repository management discipline
• Foundational understanding of procurement operations and P2P and/or S2C workflows
• Stakeholder communication and coordination
• Coordination, collaboration and communication across the entire Procurement ecosystem
• Continuous improvement and process orientation

Key Responsibilities

Procurement Operations

• Generate, validate, and interpret recurring and ad hoc spend reports, highlighting anomalies and data quality issues.
• Support documentation and ongoing optimisation of procurement workflows, identifying inefficiencies and raising improvement opportunities.
• Act as a key contributor for procurement documentation, repositories, templates, and training materials.
• Develop complex data preparation and logic to support spend analysis and management reporting.
• Proactively monitor catalogue accuracy, procurement data integrity, and requisition‑to‑PO workflows, resolving issues before escalation.

Systems, Tools & Reporting

• Prepare and quality assure data inputs for executive dashboards covering spend, cycle times, and operational KPIs.
• Support procurement tool enhancements by testing features, validating data, and capturing issues.
• Maintain and govern templates, approval routing documents, and process maps with full version ownership.
• Coordinate with Finance and Accounts Payable to validate spend data, invoice and payments alignment, and reporting consistency.

Process, Policy & Compliance Support

• Support adherence to procurement policies and approval workflows by validating data and routing escalations.
• Monitor and assess compliance trends, identifying recurring gaps and supporting corrective actions.
• Coordinate and support the rollout of new processes, policy and processes updates, and Procurement Operations training sessions.
• Track completion of assigned procurement trainings and maintain documentation archives.

Measurements of Success

• Accuracy and timeliness of spend reporting and dashboard data.
• Reliability and quality of procurement documentation and workflow updates.
• Consistent delivery of error‑free, executive‑ready reporting and increased data integrity.
• Recognition as a trusted senior specialist by Procurement, Finance and business stakeholders.
• Positive procurement feedback on responsiveness, accuracy and quality.
• Contribution to improved workflow efficiency and process clarity.

Education & Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, or related field (or equivalent experience).
• 4 – 7 years of procurement operations, spend reporting, analytics, or related experience.
• Strong Excel skills required; PowerPoint proficiency preferred.
• Knowledge of procurement systems (e.g., P2P platforms, ERP modules) is a plus.

Preferred Experience

• Demonstrated experience supporting analytics, reporting, or systems administration with limited supervision in a procurement or finance context.
• Familiarity with catalogue management, requisition‑to‑PO workflows, or spend analytics tools.
• Certifications such as CPSM or CSCP are helpful but not required.

We Offer in Return

• The opportunity to write the history of a leading and growing multinational company.
• Tailor‑made training and ongoing development to help you enhance your skills in the field of online payments.
• Multiple career progression opportunities in a dynamic in‑house business.
• Environment where product expertise, professional and personal commitment are rewarded.
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs).
• Fun and collaborative working atmosphere.
• Flexible working model – you will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.