Senior Manager, Global Websites (12-Month Fixed Term Contract/Maternity Coverage)

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel, and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and an annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility, and Wellbeing.

How we work: Our preference is for the job holder to follow our hybrid model of 3 days a week on average per week at our Dublin or London office.

This role is responsible for the strategic management, optimisation, and governance of Paysafe’s global website ecosystem across both consumer and merchant portfolios. Reporting into the Senior Director, Marketing Centre of Excellence, the Senior Manager will drive the evolution of our website experience—supporting lead generation, customer engagement, brand consistency, and digital performance. The role will lead the website strategy, oversee continuous UX and CRO improvements, and partner closely with cross‑functional stakeholders to ensure our websites meet business goals while delivering an exceptional user experience. A key focus of this role is operational excellence: strengthening governance, improving performance and accessibility, ensuring compliance, and establishing data‑driven frameworks that enhance website effectiveness.

Key Responsibilities

• Website Strategy & Experience Leadership: Lead the global strategy, roadmap, and management of Paysafe’s websites, ensuring alignment to commercial priorities, brand positioning, and audience needs. Oversee delivery of consistent, intuitive, and high‑performing user experiences across all website properties. Implement SEO best practices, CRO frameworks, and user experience enhancements to drive traffic, engagement, and conversion. Support major website initiatives, including redesigns, migrations, rebrands, and platform improvements in partnership with Product, UX, and IT.
• Performance, Analytics & Optimization: Monitor website performance, KPIs, and analytics, translating insights into clear recommendations and action plans. Drive ongoing optimization of site speed, navigation, mobile responsiveness, accessibility, and content architecture. Execute structured testing programs (A/B and multivariate) to improve conversion and customer journeys. Collaborate with Analytics to define dashboards, reporting frameworks, and performance governance.
• Governance, Compliance & Security: Maintain strong website governance standards, ensuring all sites comply with brand, regulatory, privacy, and accessibility requirements (e.g., GDPR, CCPA, ADA). Oversee content workflows, approval processes, and global guidelines that ensure quality and consistency. Partner with IT and Security to safeguard website integrity, manage risk, and reduce downtime.
• Cross‑Functional Collaboration: Partner closely with SEO, Segment Marketing, Product, Brand, Analytics, Creative, Legal, and Paid Media teams to deliver integrated digital experiences. Align web content and structure with SEO strategies, messaging frameworks, and priority value propositions. Work with UX and Product teams to enhance user flows, site functionality, and overall usability.
• Team, Vendor & Project Management: Lead and coordinate a cross‑functional team of website specialists, developers, designers, and external agencies. Oversee timelines, budgets, resource allocation, and delivery of website‑related projects and enhancements. Manage relationships with external partners, ensuring efficient execution and high‑quality delivery.

Qualifications

• Bachelor’s degree in Marketing, or related field or experience in lieu of education, required.
• 5+ years of experience in website management, digital experience, or digital marketing roles within a global or multi‑brand organization, required (fintech or B2B experience preferred).
• Strong expertise with enterprise CMS platforms (TYPO3 preferred but not essential).
• Solid understanding of SEO, UX/UI best practices, CRO methodologies, and web analytics.
• Experience managing website migrations, redesigns, and technical integrations.
• Familiarity with compliance frameworks such as GDPR, CCPA, and accessibility standards (ADA/WCAG).
• Competency with Google Analytics, Google Tag Manager, and related analytics or optimisation tools (e.g., SEMrush, Hotjar).
• Knowledge of HTML, CSS, JavaScript, and web technologies (hands‑on skills a plus).
• Proven ability to lead teams, vendors, and cross‑functional stakeholders.
• Strong project management and organisational skills with experience delivering complex website initiatives.
• A data‑driven mindset with strong problem‑solving skills and attention to detail.
• Excellent communication skills and the ability to influence decision‑making across Marketing, Product, and Technology teams.

A snippet of what you’ll get in return:

• Enjoy free breakfast available for you to better your mornings.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Take advantage of the opportunity to work abroad up to 2 weeks in the year from any location (subject to HR approval).
• We also offer private health insurance (pre‑existing conditions are included, fertility cover & travel cover), income protection, and more.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill, Neteller and Paysafe Card. Upon joining we will award you £50 into each wallet.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3 pm finish every Friday.
• Join our six employee‑led equality communities and help foster a workplace that celebrates diversity and creates opportunities to collaborate and learn.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.