Manager Intelligent Automation Technical Solutions

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

The Manager of Intelligent Automation Engineering leads the development of Automation solutions at Paysafe, leveraging AI and RPA technology. They are both a leader of the team, accountable for the quality, outcome and speed of solutions, as well as being a hands-on engineer and architect. They have a true passion for the transformative benefits that AI and automation can provide and, as such, have an in-depth understanding of the technology and the business outcome transformations it can drive.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

Core responsibilities:

• Identify and deliver impactful automation opportunities delivering clear business value.
• Manage a team of Intelligent Automation Engineers, both permanent staff, with career development, and 3rd party consultants.
• Be an integral part of the Intelligent Automation Leadership Team, enabling transformative value for Paysafe.
• Own engineering delivery with an emphasis on velocity.

Accountabilities:

• All AI and RPA solutions, their realised benefit and quality.
• Rapid delivery, including prototyping and iterative solutions.
• Applying AI with attention to risks, including monitoring and benchmarking accuracy, latency, cost, and suitability for production.
• Delivering compliant solutions in line with Regulatory, Compliance, Infosec and Privacy standards that integrate into existing enterprise systems and workflows.
• Best practices and development methodologies, including reusable components, standardization and ‘Fit for purpose’ documentation.
• Cross-functional collaboration on requirements and technical solutions.
• Team and career development of Intelligent Automation Engineers.

What we’re looking for:

• Excellent verbal and written communication skills in English with strong analytical thinking and problem-solving skills.
• Five+ years' experience in software development, with high proficiency in Python programming.
• Strong experience managing engineering delivery across multiple workstreams (RPA + AI, multiple stakeholders, competing priorities).
• Bachelor's degree with a minimum 1st or 2:1 in a STEM subject (Computer Science, Engineering, Mathematics, Data Science, or similar) from a leading university.
• Significant experience with LLMs and modern AI tooling with proven application of AI to real-world business problems.
• Excellent knowledge with version control systems such as GitLab or GitHub. Ability to resolve conflicts and work with CI/CD pipelines.

Desirable:

• Understanding of working in Financial Services and/or regulated enterprise environments.
• Low code automation concepts knowledge.
• Experience in standardisation (frameworks, patterns, reusable libraries and delivery playbooks).
• Working knowledge of Agile methodologies (e.g., SCRUM, SAFe).
• Knowledge of Infrastructure as Code (IaC) tools such as Terraform or ARM templates for automated deployments is advantageous.
• Experience in cloud + enterprise integration (security, data flows, APIs, identity) with hands-on experience with services on Azure and AWS, including serverless architectures (Azure Functions, AWS Lambda), storage solutions, and networking configurations.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.

Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

• Phone screen with Talent Acquisition.
• Video interview with the Hiring Manager and Architect.
• In-person interview with SVP and final HR interview with Talent Acquisition.
• If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity:

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.