Senior Director, Risk Analytics in London

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

We are seeking a Senior Director, Risk Analytics to lead the team responsible for enterprise-wide risk insights, reporting, portfolio analytics and performance monitoring across our payments ecosystem. This leader will develop a robust analytical framework that delivers high-quality actionable insights to enable sustainable growth, to inform strategy, and strengthen controls. This role focuses on driving clarity, transparency, and business alignment through metrics, dashboards, forecasting, deep-dive analytics, and effective cross-functional collaboration.

What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing.

How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Produce actionable insights that lead to sustained growth or loss reduction or minimization of friction and influence the internal stakeholders to take the recommended actions.
• Define the vision, priorities, and roadmap for risk analytics, reporting, and insights across fraud, credit, payments risk and partner/merchant risk.
• Serve as a senior advisor to the CRO and executive leadership, providing clear, actionable analytics on performance, emerging trends, and risk exposure.
• Own enterprise-level reporting for key risk indicators (KRIs), loss metrics, portfolio trends and risk ops effectiveness.
• Develop executive dashboards, business reviews, and board-level materials that distill complex data into clear narratives and recommendations.
• Ensure reporting is accurate, timely, well-governed, and aligned to regulatory and internal expectations.
• Lead root-cause analyses of loss events, fraud patterns, credit performance shifts, and operational breakdowns.
• Drive deep analytical investigations to support risk strategy, new product launches, control enhancements, and partner initiatives.
• Translate data into strategic recommendations that balance risk and business objectives.
• Work with Data Engineering and BI teams to enhance data availability, quality and reporting automation.
• Build, mentor and guide a high-performing risk analytics and reporting team.
• Promote analytical rigor, operational excellence and a strong risk culture.

What we’re looking for:

• At least 10+ years of experience in risk management or risk analytics, with a strong background in the global payments industry.
• 5+ years of leadership experience managing analytics teams.
• Exceptional leadership, mentoring, and team management skills.
• Ability to effectively communicate complex data insights and risk strategies to non-technical stakeholders, including senior executives.
• Strong analytical and problem-solving skills with a focus on actionable outcomes.
• Ability to balance risk mitigation with business growth and innovation.
• Strong proficiency in data analytics and BI tools.
• Expertise in risk management, fraud detection and financial crime prevention.
• Familiarity with global payment systems, e-commerce platforms and financial technologies.
• Strong understanding of regulatory requirements and industry standards (e.g., PCI DSS, GDPR, PSD2).
• Knowledge of emerging risk trends and technologies in financial services.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

• Phone screen with Talent Acquisition.
• Video interview with member of the team.
• In-person final interview with Chief Data & AI Officer and HR chat with Talent Acquisition.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity: Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.