At a Glance
- Tasks: Lead strategic partnerships to enhance product capabilities and drive revenue growth.
- Company: Join Paysafe, a global leader in digital payments with a collaborative culture.
- Benefits: Enjoy personal and professional growth in a dynamic, high-trust environment.
- Other info: Be part of a world-class team committed to excellence and continuous learning.
- Why this job: Make a real impact in the fast-paced fintech industry with innovative solutions.
- Qualifications: 8-10 years in product partnerships or related roles; strong analytical and communication skills.
The predicted salary is between 80000 - 100000 € per year.
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
The Product Director, Merchant for Value Added Services will own the vision, strategy, and execution of the company's product partnership ecosystem. This role is responsible for identifying, developing, and scaling strategic partnerships that enhance product capabilities, accelerate roadmap delivery, and drive revenue growth. The ideal candidate is a strategic thinker with deep ecosystem knowledge, strong product fluency, and exceptional cross‐functional leadership skills. They excel at building high‐impact relationships, navigating complex technical integrations, and influencing senior stakeholders in fast‐moving environments.
Key Responsibilities- Partnership Strategy & Vision
- Develop and articulate a long‐term partnership strategy aligned to product, technology, and commercial goals.
- Build and maintain a prioritized ecosystem roadmap informed by market trends, customer needs, and competitive analysis.
- Identify and evaluate new partner opportunities that expand product capabilities, improve merchant and customer experiences, or open new revenue streams.
- Partnership Lifecycle Leadership
- Lead the full lifecycle of strategic partnerships—from sourcing and evaluation through negotiation, integration, launch, and ongoing performance management.
- Act as a key decision-maker in assessing partner fit, technical feasibility, commercial models, and strategic alignment.
- Serve as the primary advocate for partner-driven product opportunities, ensuring they deliver meaningful business and customer value.
- Cross-Functional Leadership & Collaboration
- Foster strong collaboration with product, engineering, design, operations, marketing, legal, compliance, and finance to deliver successful partner integrations.
- Influence executive stakeholders with clear communication of partnership strategies, business cases, risks, and performance outcomes.
- Drive alignment across teams to ensure effective prioritization, integration sequencing, and cross-functional readiness.
- Ecosystem Development & Performance Optimization
- Build a high-quality, scalable partner ecosystem that enhances product differentiation and accelerates time-to-market.
- Develop frameworks for partner tiering, onboarding, certification, technical quality, and lifecycle governance.
- Monitor partner performance through defined KPIs, driving continuous improvement across integrations, joint solutions, and GTM motions.
- Market Insights & Innovation
- Stay current on industry trends, competitive partner ecosystems, emerging technologies, and regulatory developments.
- Translate ecosystem insights into actionable recommendations for product strategy and long-term innovation.
- Build strategic relationships with key platforms, fintechs, technology providers, and industry influencers.
- Financial & Operational Management
- Evaluate the commercial impact of partnerships, including ROI, revenue potential, cost implications, and resource requirements.
- Manage budgets, forecasts, and partner-related investments to ensure alignment with financial goals.
- Ensure disciplined prioritization and efficient allocation of resources across partnership initiatives.
- Bachelor's degree in Business, Technology, or a related field, or equivalent professional experience in lieu of a degree.
- 8–10+ years of experience in product partnerships, business development, product management, or related roles in fintech, payments, SaaS, or technology.
- Proven success sourcing, negotiating, and scaling strategic partnerships that deliver measurable business impact.
- Strong understanding of API-driven integrations, platform ecosystems, partner lifecycle management, and product development processes.
- Experience working across complex, matrixed organizations with product, engineering, legal, compliance, and GTM teams.
- Exceptional communication, stakeholder management, and executive influence skills.
- Strong analytical mindset with experience evaluating partner performance, strategic fit, and commercial models.
- Demonstrated ability to think strategically, operate autonomously, and drive initiatives from concept through execution.
- Experience in payments, fraud/risk, commerce, platform technology, or fintech ecosystems is a strong plus.
Life at Paysafe means you'll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
Product Director, Merchant in London employer: Paysafe
At Paysafe, we pride ourselves on being a leading global payments platform that fosters a culture of collaboration and innovation. As a Product Director, Merchant, you will join a dynamic team dedicated to personal and professional growth, where your contributions directly impact our mission to enhance payment experiences across various sectors. With a commitment to inclusivity and a supportive work environment, Paysafe offers unique opportunities for career advancement and the chance to work with cutting-edge technology in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Director, Merchant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Product Director role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on partnership strategies and product ecosystems. This will not only demonstrate your knowledge but also show that you're genuinely interested in their business.
✨Tip Number 3
Prepare for interviews by researching Paysafe’s products and partnerships. Understand their market position and think about how you can contribute to their goals. Tailor your responses to highlight your experience in fintech and strategic partnerships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Paysafe and ready to dive into the exciting world of digital payments.
We think you need these skills to ace Product Director, Merchant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Director role. Highlight your experience in product partnerships and how it aligns with our vision at Paysafe. We want to see how you can bring value to our team!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of your successes in previous roles. Whether it’s scaling partnerships or driving revenue growth, we love to see quantifiable results that demonstrate your impact.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Paysafe
✨Know Your Product Inside Out
Before the interview, dive deep into Paysafe's product offerings and their impact on the market. Understand how their payment solutions work, especially in sectors like iGaming and e-commerce. This knowledge will help you articulate how your experience aligns with their needs.
✨Showcase Your Partnership Success Stories
Prepare specific examples of successful partnerships you've led in the past. Highlight your role in sourcing, negotiating, and scaling these partnerships, and be ready to discuss the measurable business impacts they had. This will demonstrate your capability to drive value in a similar role.
✨Demonstrate Cross-Functional Collaboration Skills
Since this role requires working with various teams, think of instances where you've successfully collaborated across departments. Be ready to share how you influenced stakeholders and drove alignment on projects, showcasing your ability to navigate complex organisational structures.
✨Stay Updated on Industry Trends
Research current trends in fintech and payments, particularly around API-driven integrations and emerging technologies. Being able to discuss these insights during your interview will show that you're proactive and can contribute to Paysafe's innovative approach.
